People Operations Specialist

Posted 3 Days Ago
Boston, MA, USA
Hybrid
24-44 Hourly
Entry level
Food
We are the Boston Beer Company and together we are heavy.
The Role
Handle day-to-day HR operations across the employee lifecycle: process hires/transfers/promotions/terminations, maintain accurate records, support HR/payroll/benefits systems, respond to HR inquiries, manage tickets, perform data quality checks, assist audits, support HR system updates, and identify process improvements.
Summary Generated by Built In

We are currently hiring a Full-Time People Operations Specialist in Boston, Massachusetts.

In this role, you’ll support the day-to-day HR operations that keep the employee experience running smoothly. You’ll handle key processes across the employee lifecycle while ensuring accuracy, compliance, and timely execution. You’ll also serve as a trusted point of contact for coworkers and managers, helping answer questions and resolve issues with a strong service mindset.

What You'll Brew:
  • Process employee lifecycle transactions including hires, transfers, promotions, and terminations
  • Execute HR transactions accurately and on time while maintaining up-to-date employee records
  • Ensure alignment and data consistency across Human Resources, payroll, and benefits systems
  • Serve as a primary point of contact for HR-related inquiries from coworkers and managers
  • Manage incoming requests through shared inboxes or ticketing systems and provide clear, timely communication
  • Escalate and track issues to resolution while maintaining a high level of service delivery
  • Perform quality checks on employee data and documentation to ensure accuracy and compliance with company policies and regulatory requirements
  • Support audits by maintaining complete and accurate records
  • Assist with HR system updates including testing, validation, and troubleshooting data discrepancies with technical teams
  • Identify opportunities to improve processes, reduce errors, and support adoption of new HR programs and tools
  • Work in a standard office environment with occasional travel as needed
 
What Ingredients You'll Bring:
 
Minimum Qualifications:
  • Bachelor’s degree (4-year degree) required
  • 0–2+ years of experience in Human Resources, operations, or a related field
  • Strong attention to detail and ability to maintain accuracy in data and processes
  • Ability to manage confidential information with discretion
  • Strong organizational skills and ability to follow structured processes and workflows
  • Effective communication and customer service skills
  • Problem-solving and critical thinking abilities
 
Preferred Qualifications:
  • HR certification
  • Experience with HR systems such as Oracle Human Capital Management (HCM) Fusion Cloud
  • Experience working with HR data extracts and system reporting tools
 
Level: 8
 
At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary ranges. For this role, the hourly rate is between $23.56 and $44.23. However, it's important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance. 
 
Some Perks: Our people are our most important "ingredient." We hire the best talent; and we reward, develop, and retain them too.  In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full-Time Boston Beer Coworkers have the following perks available*:
 
Tuition reimbursement
Fertility/adoption support
Free financial coaching
Health & wellness program and discounts
Professional development & training
Free beer!
 
*Talk to your recruiter about eligibility
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.
Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact [email protected] for assistance.
#LI-KP1

Skills Required

  • Bachelor's degree (4-year degree)
  • 0-2+ years of experience in Human Resources, operations, or a related field
  • Strong attention to detail and ability to maintain accuracy in data and processes
  • Ability to manage confidential information with discretion
  • Strong organizational skills and ability to follow structured processes and workflows
  • Effective communication and customer service skills
  • Problem-solving and critical thinking abilities
  • HR certification
  • Experience with HR systems such as Oracle Human Capital Management (HCM) Fusion Cloud
  • Experience working with HR data extracts and system reporting tools

The Boston Beer Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Boston Beer Company and has not been reviewed or approved by The Boston Beer Company.

  • Healthcare Strength Core coverage includes medical, dental, and vision insurance alongside a comprehensive wellness program. Additional resources like financial coaching bolster the overall health and wellbeing offering.
  • Retirement Support 401(k) support is defined with a clear employer match for most non‑union coworkers, with alternate terms documented for certain union groups. This codified structure, reflected in company materials and filings, underscores reliability of retirement benefits.
  • Wellbeing & Lifestyle Benefits Lifestyle perks such as two free cases of beer per month (21+), a dog‑friendly HQ, beer education/certifications, and a homebrew competition enhance total rewards appeal. Wellness programming and free financial coaching further support day‑to‑day wellbeing.

The Boston Beer Company Insights

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The Company
HQ: Boston, Massachusetts
2,205 Employees
Year Founded: 1984

What We Do

We are The Boston Beer Company and together we are heavy. From the very beginning, Jim Koch wanted to create a company that he would want to work for, creating a culture that celebrated beer with a passion and depth of knowledge that can’t help but be contagious to others. Forty years of brewing beer and cultivating talent later, we continue to be a passionate group of individuals who focus on raising the bar in everything we do. We're always looking for hardworking, motivated and competitive people who strive to push the boundaries and never settle. Not to be lost in the shuffle is the ability to have fun – after all, we are a beer company, and if you can’t have fun in this business, there’s something wrong!

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