Be an Early Applicant
Tala provides financial services to the global underbanked using next generation mobile technology and data science.
The Role
About Tala
Tala is AI-native credit infrastructure for the global majority, combining proprietary risk intelligence with an expanding network of capital and distribution partners to power credit access at scale. Backed by more than $500 million in funding, Tala has distributed more than $7 billion in capital to more than 13 million customers across Africa, Latin America, and Asia—building one of the most robust datasets on thin-file borrowers anywhere in the world. Our mission is simple yet bold: to unleash the economic power of the global majority. We are looking for daring, data-driven leaders passionate about building the trust and credit infrastructure for the global majority.
Our pioneering work and proven impact have earned us consistent recognition, including being named to:
CNBC’s Disruptor 50 for five years.
CNBC’s World's Top Fintech Companies for two consecutive years.
Forbes’ Fintech 50 list for nine consecutive years.
Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.
Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.
Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!
About the Role
In collaboration with the regional People Operations team and People Director, the People Operations Specialist will provide localized support for tactical and operational HR initiatives within Vietnam.
This position is critical in maintaining compliance with Vietnamese Labor Law and ensuring an outstanding employee lifecycle from onboarding to offboarding.
What You'll Do
- People Operations & Compliance:
- Own end-to-end onboarding and offboarding for Vietnam-based employees
- Maintain meticulous personnel records, ensuring all labor contracts and key policy documents obtain necessary wet signatures and company stamps (red chop) for legal validity.
- Coordinate with the payroll vendor by providing accurate monthly inputs (overtime, leaves, deductions) and performing final validation for accuracy.
- Manage Social Health & Unemployment Insurance (SHUI) statutory reporting and compliance.
- Administer the private health plan, including new member enrollment, renewals, and answering employee queries.
- Employee Engagement & Relations:
- Organize and facilitate the Employee Dialogue Resource Group (EDRG) to ensure continuous feedback loops and labor union compliance.
- Act as the primary point of contact for employee concerns and local labor law inquiries.
- Coordinate local people engagement events, such as team building and year-end celebrations.
- Recruitment Support:
- Assist in recruitment efforts by coordinating interviews, conducting background verifications, and collecting pre-employment documentation.
- Facilities & Office Management:
- Liaise with office building administration for facilities requests, maintenance, and access cards.
- Manage the procurement of office supplies and ensure a safe, professional working environment.
What You'll Need
- 3–5 years of experience in HR/People Operations, preferably in a multinational environment.
- Native-level Vietnamese and professional working proficiency in English.
- Strong familiarity with Vietnamese Labor Law and SHUI regulations.
- Exceptional accuracy in record-keeping and payroll validation.
- Approachable personality with the ability to handle confidential information with integrity.
- Intermediate knowledge of Google Workspace (Sheets, Docs).
Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Similar Jobs
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Tala is a global technology company on a mission to build a financial system that works for everyone. More than 6 million people have borrowed through Tala’s smartphone app, which provides instant credit scoring, lending, and other personalized financial services in emerging markets. We are present in the United States, Kenya, Mexico, the Philippines and India.
Why Work With Us
We are on a global mission to serve the underserved. We use mobile technology and data science to make financial services simple, inclusive, and accessible. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about the mission.
Gallery
