The Role
Manage the employee lifecycle, ensure legal compliance in France, support HR inquiries, optimize onboarding, and implement AI solutions.
Summary Generated by Built In
About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Your Mission
We are looking for a People Operations Specialist to join the People Operations team at BlaBlaCar.
As a People Ops Specialist, you will manage the day-to-end employee lifecycle for Blablacar’s employees based in France. As part of a team, you will ensure full legal compliance in France, while providing prompt, effective support for all employee inquiries. By maintaining our HRIS and formalizing contractual elements, you will act as a key guardian of our data integrity and internal policies. This role is essential in streamlining our onboarding journey and optimizing HR processes to support our team.
Your Responsibilities
• Lead the execution of HR processes (Onboarding → Offboarding), ensuring a positive experience while providing clear visibility to relevant stakeholders
• Formalize all contractual elements (contracts, amendments, certificates) and manage immigration/work permit renewals
• Identify opportunities to streamline workflows and lead People Ops projects aimed at enhancing efficiency
• Explore and implement AI-driven solutions to automate repetitive administrative tasks (e.g., automated document generation, AI-powered ticketing sorting, or smart data auditing) to free up time for high-value advisory
• Manage employee inquiries (JIRA), providing prompt, effective support on HR policies
• Provide expert recommendations for handling complex situations (performance, conflict, legal risk).
• Document specific requests to ensure every situation is tracked and treated fairly, building a consistent "Case Law" for the organization
• Work closely with the POPS team including our Payroll Specialist (upstream data flows), HRBPs, Social Expert, Recruiters, and L&D to ensure a cohesive employee experience.
• Actively participate in team meetings, sharing insights and contributing to a supportive, high-performance team environment
Your Qualifications
• +4 years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France
• Proficiency with HRIS platforms (e.g., BambooHR, Workday…), Google Workspace and strong project management skills
• Good knowledge of French social legislation (SYNTEC would be a plus)
• Great communication skills, both written and verbal, with the ability to clearly articulate HR policies and respond to employee inquiries with empathy and professionalism
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively
• Problem-solving aptitude, curiosity and a proactive approach to identifying and resolving issues.
• Full working proficiency in English and French
What we have to offer
• Hybrid status for this role : 2-3 days at the Office
• 4 additional weeks on top of legal maternity/paternity leaves
• 50% healthcare coverage (Alan)
• Financial support for home office equipment
• Minimum 25 days holiday per year
• Local meal plan policy (Swile card)
• 50% transportation paid (Forfait Mobilité Durable)
• Free unlimited carpooling & bus rides
• Personal growth via trainings, mentorship, and internal mobility programs
• Employee Stock ownership plan
• Regular team building events
• 1 day off per year to test our product
• 1 day per year for social engagements with non-profits
Interested in joining the ride?
• a 45-min video-call with your Talent Acquisition Manager to get to know you, understand your career expectations and answer your questions
• a 45-min interview with your future manager Margaux Swanda, People Operations Manager, to discuss your interest in the role and your career expectations
• a fully remote exercise to evaluate your technical skills
• a 60-min interview with Margaux and Marie-Christine People Operations Specialist, to review the business case and to check team-fit
Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- +4 years of experience in People Operations, HR Coordinator, or HR Generalist role
- Proficiency with HRIS platforms (e.g., BambooHR, Workday)
- Good knowledge of French social legislation
- Full working proficiency in English and French
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The Company
What We Do
BlaBlaCar is the world’s leading community-based travel app enabling 26 million active members a year to share a ride in 21 countries. Its technology matches drivers with empty seats with passengers heading the same way, so they can share the cost of the trip. With the mission to be the go-to marketplace for shared travel, BlaBlaCar combines carpooling with bus journeys from over 4000 operators to offer a wide choice of affordable and sustainable travel solutions, all in one app. In 2022, BlaBlaCar’s trusted community connected 2 million meeting points worldwide and enabled 90 million human encounters. Carpool drivers saved 450 million euros, and all BlaBlaCar’s mobility services contributed to avoiding 1.5 million tonnes of CO2 emissions.
