About Smartbox
At Smartbox, we don’t just sell gifts we deliver unforgettable moments. Operating across several European markets, we’re in the business of creating joyful, lasting memories for our customers. Behind the scenes, we champion a people-first, collaborative, and dynamic culture that empowers our teams to thrive.
The Opportunity
We’re on the lookout for a People Operations Specialist to join our Dublin-based People team. You’ll be the go-to person for all things HR Ops and Payroll in Ireland with the opportunity to contribute to our international people operations depending on your profile and experience.
This is a fantastic role for someone who loves structure, lives for process improvements, and genuinely cares about creating a great employee experience.
What You’ll Be Doing
- Own and manage the end-to-end People Operations lifecycle in Ireland—from onboarding and offboarding to contract changes and compliance.
- Support monthly payroll with precision, partnering with our external provider to ensure accuracy and adherence to Irish legislation.
- Manage benefits administration, salary certificates, work permits, and special leave requests.
- Keep our HRIS up to date and squeaky clean—because details matter.
- Be the first point of contact for employee queries around HR and payroll.
- Partner with Finance and Legal to ensure all our processes are compliant and connected.
- Play a key role in global HR operations and payroll projects across other European countries.
- Champion operational efficiency by supporting the rollout of new tools and systems.
- Support cross-market People initiatives and bring an international mindset to local practices.
Who You Are
- You bring 2–4 years of hands-on experience in HR Operations, Payroll, or a similar administrative HR role.
- You know your way around Irish employment law and payroll processes.
- Detail-oriented, discreet, and fiercely organised—accuracy is your middle name.
- A problem-solver who takes initiative and thrives in a fast-paced, international setting.
- Passionate about creating a positive employee experience and contributing to workplace culture.
- A true team player who enjoys working cross-functionally and collaborating globally.
Languages
- Fluent English is a must.
- Foreign language skills are a strong bonus, particularly Italian, French, or Spanish.
Qualifications
- Experience supporting Irish payroll is essential.
- IPASS qualification highly desirable.
Why Join Us?
At Smartbox, you’ll find more than just a job you’ll find a purpose-driven team, real opportunities for growth, and a culture where people come first. Plus, you’ll get to help shape the kind of workplace you’d want to work in.
Ready to make an impact? Let’s create experiences together.
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What We Do
Believing that life is more fulfilled through experiences than physical goods, Smartbox Group invented the concept of experience gifts, to offer unforgettable memories. In a world where people are more than ever looking for time for themselves, and are seeking meaningful relationships, offering someone the possibility to experience something rather than offering a material gift is the most valuable and thoughtful way to tell your loved ones you love them. At Smartbox Group, all our energy and creativity are focused on the idea of providing the most beautiful gift to offer and to receive 🎁 With nearly 15,000 different products in various leisure themes : Stays, Wellness, Adventure, Gastronomy… we allow people to enrich their lives with moments of sharing, moments of emotions and unforgettable memories, by living experiences or by offering them. Living more than owning, sharing more than having is more than ever a fundamental trend in our society and that is exactly what we offer at Smartbox Group. Present in 11 countries, with 7 million experience gifts sold per year for an annual business volume of nearly 500 million euros, Smartbox Group employs 1,100 people in Europe and more than 41,000 European partners trust us (hotels, restaurants, wellness centres, oudoor activities…). Do you also want to inspire people to experience life ? Join the pioneer & European leader of experience gifts!
