People Operations Specialist

*This role will be open to Los Angeles locals only as you will be working a hybrid (2-3 days a week) schedule out of our HQ*

Company Overview:

Talent Systems, LLC is the leading technology solution provider for casting and auditioning to the entertainment industry. Casting directors and agents worldwide use Talent Systems’ portfolio of products to source and manage talent across film, television, commercials, theater, and digital projects, powering an unparalleled, global casting software ecosystem.

We are headquartered in Los Angeles and operate in the US, Canada, Mexico, UK, Australia, and India. Our portfolio brands include Casting Networks, Spotlight, Cast It Systems, Staff Me Up, Tagmin, Casting Frontier, and Cast It Reach.

Job Purpose: The People Operations Specialist is responsible for providing comprehensive administrative support to the HR department, ensuring the efficient and smooth operation of all HR-related functions, including record-keeping, data entry, and the maintenance of HR systems and processes. This role is tasked with enhancing the employee journey by efficiently managing HR-related systems and processes, and by providing high-quality support to foster a positive and productive workplace environment.

About the Team: The Human Resources department at Talent Systems operates as a dynamic shared services team, dedicated to fostering a performance culture that catalyzes business progress through shared core values. Our mission is to infuse these values into every facet of the organization, creating a unified and purpose-driven workforce. Our programs and systems are thoughtfully designed to promote inclusivity, engagement, and a sense of ownership. This commitment to a strong, value-aligned culture is the driving force behind our ability to innovate, excel, and deliver exceptional results that propel the organization forward.

Duties & Responsibilities: 

Systems, Compliance and Operations

• Maintains HR systems and databases and workflows within the systems.
• Manage and maintain employee records, including personal data, payroll information, and employment contracts, ensuring accuracy and confidentiality.
• Responsible for maintaining the company intranet and HRIS ensuring that they are continually updated and accurate.
• Assist with the tracking and coordination of disability, FMLA and parental leave.

HR & General Administration

• Manage the HR virtual inbox as well as incoming Company mail
• Respond to employee inquiries regarding HR policies, procedures, and benefits, providing timely and accurate information
• Process and file all necessary paperwork/forms as it relates to onboarding (including I9s, benefits enrollment, etc) and offboarding
• Ensure time off requests are entered into our HRIS system properly and in a timely manner
• Manage contract templates and consultant approval process
• Record all employee changes (manager, title or department changes, pay rises, promotions, terminations) in HRIS from the Lifecycle Tracker
• Manage general office people operations functions such as parking, commuter benefit program, and assist with team wide events and other team building activities
• Working with IT on desk set up and seating for new hires
• Occasionally greeting visitors to the office and performing office tours

Payroll and Benefits

• Manage Regional benefits administration
• Provide Regional payroll processing support for Accounting
• Liaise with Finance to ensure payroll trackers are updated to ensure any necessary adjustments are captured

Employee Engagement and Culture

• Plan and coordinate all employee events and activities aligned around TS global values and annual and quarterly company and departmental goals.
• Assist with employment branding initiatives to retain and attract top talent
• Be one of the strongest culture contributors and a constant motivator for employees
• Participate in Diversity, Equity, and Inclusion initiatives 
• Design, implement and support initiatives to drive employee engagement and foster a positive work environment.
• Work with the central HR team to develop strategies to improve employee satisfaction and retention.
• Lead Employee Resource Groups and Culture Club globally.

Qualifications & Attributes: 

• Bachelor's degree in Human Resources, Business Administration, or a related field or proven experience in an HR administrative role, People Operations, or a similar position.
• Strong working knowledge of HR functions and best practices.
• Proficiency with HRIS and other HR-related software and systems.
• Possess a proactive, self-sufficient approach with a natural inclination towards problem-solving.
• Demonstrated ability to model and reinforce our company values.
• Excellent organizational and time-management abilities.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Familiarity with labor laws and employment regulations.
• Detail-oriented with a high degree of accuracy and ability to multitask.
• Experience with a remote, hybrid work culture
• Cross-Cultural Awareness: Ability to understand and bridge cultural differences, fostering productive communication
• Experience with Google Suite

Ideal Extras:

• Experience with HiBob or ability to quickly master any HRIS.
• Experience with DiSC. 
• Certification in Human Resources (e.g., SHRM-CP, PHR) is desirable but not mandatory.

Availability: This role requires two-three days in the office. 

Benefits:

• Company Wide Bonus Plan
• 401(k) with company match
• Comprehensive medical/dental/vision/mental health benefits program 
• Paid Parental Leave/Baby Bonding
• EAP Program & Well-Being Offerings
• Flexible PTO 
• DoorDash lunch credit ($15/day for in-office days)

Inclusion at Talent Systems: 

At Talent Systems we are committed to attracting diverse talent that represents the society we live in and the diversity of our customers. We aim to be inclusive of all staff regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and this is reflected in our policies, practices, active internal employee-led network and supported by our executive leadership team. 

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