People Operations Specialist

About Us

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

About the role:

We are seeking an experienced and detail-oriented People Operations Specialist to join our dynamic People Operations team. This role will focus on streamlining HR processes, ensuring compliance, and delivering an exceptional employee experience. The ideal candidate will bring a strong understanding of HR operations, excellent organizational skills, and a proactive approach to problem-solving.

What Will You Do:

• People Operations:
• Support end-to-end employee lifecycle processes, including onboarding, offboarding, and transitions.
• Maintain accurate employee records and ensure compliance with local labor laws.
• Coordinate benefits administration, payroll processes, time-off, and attendance management.
• Participate and flex to work on numerous projects.
• Process Improvement:
• Identify opportunities to enhance HR processes and systems for efficiency and scalability.
• Collaborate and build relationships with cross-functional teams to implement new HR tools or updates.
• Data Management & Reporting:
• Ensure accuracy in HRIS data and generate regular reports on key HR metrics.
• Assist in audits and compliance reporting as needed.

What You'll Bring:

• Bachelor’s degree in Human Resources or a related field.
• 5–7 years of experience in People Operations
• Proficiency with HRIS platforms (e.g., Darwinbox, GreytHR, Bamboohr)
• Proficient in MS Office applications, Slack, GSuite.

EEO Statement:The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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