People Operations Specialist

Company Description

Whether you’re working from home or on your way to the office, chances are you’re probably reading this because you’re seeking a new adventure, or you’re up for a new challenge. GROW Inc might just be that for you! 

So, who is GROW Inc? 
Founded in 2016, we’re the Australian FinTech success story you probably haven’t heard about. We’re solving big problems in the Superannuation and Managed Funds industry. The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90’s computing.

How are we doing it?
We’re solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians. We’re making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions.

We’re rebels with a cause. We’re authentic, diverse, and embrace our differences as we continue to put a dent in the universe. We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day. 

Job Description

The People Operations Specialist supports the Business Partnering and People & Culture team, ensuring smooth operations and the efficient functioning of people-related activities. This role provides support across employee onboarding, HRIS and process management, reporting, systems management, compliance, benefits administration, and employee engagement/enquiries. Key responsibilities will include: 

Employee Onboarding:

• Lead and facilitate onboarding for new starters, creating scalable processes that include elements of surprise and delights. 

• Manage the pre-onboarding process for new starters including contracts, background checks and compliance training, partnering with IT on access and asset setup.

• Provide support with employee lifecycle administration including onboarding, offboarding, and employee letters.

Systems Management and Reporting: 

• Own and maintain the People and Culture systems, including Employment Hero, SmartRecruiters, Go1, Culture Amp, Polly, Confluence, Monday.

• Create people dashboards and reporting for the Senior Leadership and People Leader teams.

• Analyse employee and candidate data, both qualitative and quantitative, creating dashboards, providing recommendations and insights to the People & Culture team and senior leaders. 

• Ensure company compliance with policies, labour laws, and regulations by assisting with audits and preparing necessary reports.

• Assist in the preparation and submission of compliance-related documents such as EOWA reports, OH&S logs, and other government-mandated reports.

Employee Engagement and Communication: 

• Provide first point of contact for employee police and process.

• Maintain and manage the People & Culture Electronic Mailboxes and Slack Channels.

• Contribute to the Pulse Survey initiatives and manage the administration of the survey through Culture Amp.

• Conduct necessary Onboarding or new hire surveys, and Exit surveys including completing analysis of results and making recommendations.

Qualifications

• 1-3 years of experience in an administrative or HR-related role.

• Familiarity with HRIS systems (Employment Hero preferred), issue/project tracking systems (Jira preferred), recruitment tools and applicant tracking systems.

• Strong attention to detail.

• Ability to create organised systems and processes.

• Ability to prioritise tasks effectively and handle multiple responsibilities in a fast-paced environment.

• Knowledge of employment laws and HR best practices is desirable.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.

• Strong written and verbal communication abilities.

• A collaborative mindset, with the ability to work well in a team and assist colleagues as needed.

• High level of discretion and professionalism in dealing with sensitive employee information.

Additional Information

Why you’ll love working at GROW

• 1 day of birthday leave each year
• Health insurance for you and 1 dependent
• Government Contributions paid on top of salary
• Flexible, remote working environment
• Diverse, friendly, and transparent culture
• On-the-job learning and training
  

Looking for a job can be stressful and we don’t want you agonising over the wording of your cover letter, so don’t include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you don’t meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application. You never know, you could be the perfect person to join our team!
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant