People Operations Specialist

Neon is an open-source company on a mission to create a cloud-native Postgres database as a service for every developer. 

As a People Operations Specialist, you'll play a crucial role in supporting our remote, distributed team, helping to streamline our people operations for scalability and enabling our team’s success. You will bring your passion for creating a great employee experience and high attention to detail to enhance our people processes.

Key Responsibilities:

• Support new hire onboarding, ensuring each team member receives the support they need, as well as handling some of the offboarding processes for departing employees.
• Maintain accurate and up-to-date records in our HRIS (HiBob), manage employee documentation such as contracts and amendments, and handle information changes, ensuring data accuracy and integrity.
• Serve as a point of contact for employee inquiries, handling questions regarding policies, benefits, and other HR matters.
• Assist in administering employee benefits, ensuring compliance with laws and company policies.
• Assist in documenting and implementing processes and guidelines across the team member lifecycle, providing recommendations to improve efficiency and the overall employee experience.
• Coordinate and support employee engagement events, in-person team gatherings, and company offsite trips to foster a collaborative and inclusive culture.
• Coordinate remote equipment logistics (e.g., laptops, monitors) and manage company swag, ensuring team members have the resources and materials they need to work effectively.

We are looking for someone who has

• 3+ years of experience in HR or People Operations, ideally in a fast-paced or scaling company.
• Experience with HRIS (e.g., HiBob, BambooHR, Personio), and the ability to quickly learn new software.
• Excellent communication and interpersonal skills; you’re able to build trust and establish strong relationships at all levels.
• Knowledge of employment law and compliance best practices.
• Ability to focus on details and prioritise effectively in a remote environment.
• Ability to use discretion and handle highly sensitive information
• Passion for People, about creating a positive employee experience and contributing to a mission-driven culture.
• Experience in event coordination or administrative support.

About Neon

Neon is building open-source cloud-native PostgreSQL. Our architecture separates storage from compute, allowing for stateless and serverless Postgres. We’re a well funded startup with deep knowledge of Postgres internals and decades of experience building databases. We are a systems company; we work on low-level code with strict performance and correctness requirements.

Neon was created by a team of Postgres hackers and led by CEO Nikita Shamgunov (co-founder of SingleStore). Neon is built on open-source principles and is focused on giving back to the Postgres and developer communities.

Our Team

• We are a distributed team of 100+ people working from 25+ countries (concentrating around North America and Europe time zones)
• We are a team built on open-source and cultural principles (transparency, contribution, accountability, proactivity)
• Team with decades of experience building databases and deep knowledge of Postgres internals. We are deeply technical
• We have experienced Postgres committers and hackers on the team (check Heikki, Anastasia, Arseny, Matthias profiles)
• We believe in the efficacy of collaborative open-source
• We aim for a diversity of thoughts and backgrounds
• We are keen to be a fast-moving flat org and avoid hierarchical structures

Our Investors

• Top-tier investors backed up Neon's vision:
  • We raised $104 million in funding from Menlo Ventures, Notable Capital, Khosla Ventures, General Catalyst, Founders Fund.
  • Venture vehicles of Snowflake and Databricks invested in Neon.
  • Our angels investors are prominent technologists, and ecosystem players. More than 20 awesome angels supported Neon, including Nat Friedman, Elad Gil, Mike Ovitz, Ajeet Singh, Guillermo Rauch, Søren Brammer Schmidt, and Wes McKinney.
  • Our Board includes Quentin Clark, Glenn Solomon, Joe Morrissey, and Tim Tully.

Our Offer

• You have an opportunity to be an early employee in the fast-scaling ambitious team
• You can work 100% remote: we'll handle all formalities to arrange work from your home
• We grant equity (stock options) for all full-time hires
• We offer a competitive benefits package in line with all tech companies (top-notch equipment, unlimited vacations, paid parental leaves, and much more)
• We are distributed, yet make our bonds during regular offsites (the last one was in Lisbon, Portugal)