People Operations Specialist

Posted 11 Days Ago
San Francisco, CA
Hybrid
Junior
Fintech • Financial Services
Join our user-focused team on a mission to help people reach financial goals & protect privacy.
The Role
The People Operations Specialist will enhance the employee experience by developing onboarding programs, providing HR administrative support, responding to inquiries, and collecting feedback for improvement. The role emphasizes strong organizational skills and the ability to manage multiple tasks efficiently while supporting various HR processes.
Summary Generated by Built In

Ready to Support a Thriving Workplace?

We're looking for a People Operations Specialist to join our People Ops team at Kikoff!

In this role, you'll help create a positive employee experience that keeps our team running smoothly. From assisting with onboarding to supporting various HR processes, you'll be a key player in maintaining our team's day-to-day operations and fostering a great work environment.

What You'll Do:

  • Hit the ground running by developing a mind-blowing onboarding program that gets new hires fired up and ready to make their mark from day one.

  • Provide administrative support for various HR processes, including benefits administration, leave management, and employee record-keeping.

  • Partner with managers and new hires to build out 30-60-90 day plans and create a virtuous feedback cycle with our talent team.

  • Respond to employee inquiries and assist with basic HR-related questions and requests.

  • Collect and organize employee feedback and engagement data to help identify areas for improvement.

  • Support additional People Operations processes as needed, such as recruitment administration and HR reporting

What You'll Bring:

  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently.

  • Excellent interpersonal and communication skills, with a focus on providing great customer service to employees.

  • Basic understanding of HR practices and eagerness to learn more about people operations.

  • Ability to think critically and apply first principles thinking to identify when and why certain practices are most effective, and when alternative approaches may be more suitable for our unique context.

  • Strong communication and interpersonal skills and the EQ to initiate and navigate hard conversations

  • A bachelor's degree and at least 2 years of experience in the HR world, with a track record of excelling in performance management and employee development goals.

  • An HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) or desire to obtain one within first year.

Why Kikoff:

This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We are backed by some of Silicon Valley’s top VCs, including GGV capital, Lightspeed Ventures, Female Founders Fund, and others. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.

🏥 Medical, dental, and vision coverage - Kikoff covers the full cost of health insurance for the employee!

📈 Stock Options

🏝 Flexible vacation policy to help you recharge

💰US salary range for this full-time position consists of base + equity + benefits

Our salary ranges are determined by role and experience:

90K - 130K base + equity

Equal Employment Opportunity Statement 

Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Please reference the following information for more information:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf 

If you need reasonable accommodation for a job opening please connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.

What the Team is Saying

The Company
HQ: San Francisco, CA
110 Employees
Hybrid Workplace
Year Founded: 2019

What We Do

Kikoff is a personal finance platform that offers the simplest credit-building solution out there: $0 fees, 0% interest, and no credit pull.

Your credit score is the foundation of your financial health – yet most people don’t have the credit score they deserve. That’s why Kikoff built the most accessible and affordable credit-building solution – it’s also the fastest growing and the top-rated credit building mobile app. Kikoff works whether you’re new to credit or looking for an extra boost.

Building credit is just the start; Kikoff is building a personal finance platform designed to help consumers achieve financial wellness. Driven by the co-founders’ and team’s personal experiences, Kikoff’s mission is to provide refreshingly fair, effective, and simple pathways to meet your financial goals.

Kikoff is a Series B company and has raised over $42 million in total funding. Investors include Portage Ventures, Lightspeed Venture Partners, GGV, Coatue, Core Innovation Capital, and basketball star Stephen Curry. Kikoff was founded in 2019 and is headquartered in San Francisco, California.

Why Work With Us

We are building an organization that maximizes growth and learning; we are invested in helping you grow and achieve what you want in your career. Our principles include a bias towards action, work in public, first principles thinking, intellectual honesty and extreme ownership.

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Kikoff Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQSan Francisco, CA
Reno Office
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