This is the ideal role for an experienced HR Operations Specialist within a growing, progressive, and global SaaS business. As a People Operations Specialist you will join a collaborative team where you will be responsible for delivering an accurate and timely HR administration support services for our global workforce
What You Will Do- You will be first point of contact for employee queries and will drive positive employee experience and engagement
- Processing all aspects of the employee life cycle, including offers of employment, internal transfers and leaver documentation
- Overseeing the internal ticketing system and providing exceptional service to employees.
- Working closely with the global payroll teams and ensuring accuracy and timeliness when supplying information
- Updating and managing the HRIS database, ensuring the accurate recording and maintenance of people data
- Managing administration in respect of the Company's vetting processes, employee files, people policies and statutory returns
- Lead on People Operations projects and support wider project initiatives across a global business
- Continuously review processes to assess for opportunities for automation and efficiency improvements
- Being responsible for raising purchase orders via our accounting system and liaising with accounts payable to ensure invoices are paid accurately and in a timely manner
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What You Will Have- Exceptional organisational and administrative skills
- Strong attention to details and accuracy
- Proven ability to work to deadlines and prioritise workload
- Experience of working in a HR Shared Services or People Operations function.
- HRIS and ticketing system (e.g. Service Now, Helix) experience
- An enthusiastic and proactive approach to completing tasks and getting involved in ad-hoc projects
- Excellent written and verbal communication skills
- Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
- Annual Leave – 20 days of annual leave, plus public holidays
- Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7.
- Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
- Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
- Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth.
- Life Insurance - 3x annual salary
- Personal Accident Insurance - providing cover in the event of serious injury/illness.
- Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success
At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.
We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.
OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.
Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.
We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.
Join us and become part of a team that’s powering the world of work and making a real difference.
Learn more at www.oneadvanced.com
Skills Required
- Exceptional organizational and administrative skills
- Strong attention to detail and accuracy
- Ability to work to deadlines and prioritize workload
- Experience working in an HR Shared Services or People Operations function
- Experience with HRIS and ticketing systems such as ServiceNow or Helix
- Enthusiastic and proactive approach to completing tasks and supporting projects
- Excellent written and verbal communication skills
What We Do
Founded in 2008 Advanced has grown into of the UK’s largest providers of business software and services serving 20,000 global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million FE learners across the UK, handle over 10 million wills, and so much more. Powering the world of work. We power the world of work through our sector-focused software, that effortlessly gets the job done, giving you the freedom to focus on thriving for your customers and your people. Our brand has evolved through the years to meet the changing needs of our customers. Our story has not yet finished, in fact it’s just starting… Our customers include the NHS, Department for Work and Pensions (DWP), Café Nero, Harvey Nichols, Irwin Mitchell, Manchester University, SpaceNK, London City Airport, Virgin Money, and many more. Follow us: X / Twitter: @advanced Instagram: one_advanced www.oneadvanced.com
