People Operations Specialist

HR Operations & Employee Lifecycle

• Manage day-to-day HR administration, including employee records, personnel files, employment documentation, and employee lifecycle changes.
• Prepare and maintain employment contracts, amendments, employee status changes, and other HR documentation.
• Support onboarding and offboarding processes, ensuring all required documentation, registrations, and administrative steps are completed on time.
• Maintain accurate and up-to-date employee information across HR systems, spreadsheets, and document management tools.
• Provide administrative support for performance management, salary reviews, and other employee-related processes.

Payroll, Benefits & Administration

• Coordinate monthly payroll preparation by collecting and validating payroll inputs, including absences, leave records, bonuses, deductions, and employee changes.
• Work closely with external accountants, payroll providers, and finance partners to support accurate and timely payroll processing.
• Administer employee benefits, including private health insurance, and respond to employee queries related to benefits and associated documentation.
• Maintain accurate records of annual leave, sick leave, parental leave, and other employee absences.
• Prepare employee documentation required for payroll, benefits, banking, and other administrative requests.

Compliance, Audit & Documentation

• Maintain complete, accurate, and audit-ready HR and employee documentation.
• Support internal and external audits, including SOX-related reviews, by gathering and organizing relevant records.
• Coordinate employee registrations, employment terminations, and other required submissions through applicable local administrative and government systems.
• Coordinate health and safety training with external providers and maintain the relevant documentation.
• Work with the Global HR team, external accountants, and legal advisors on employment documentation and local compliance requirements.

Employee Experience & Engagement

• Act as a local point of contact for employees and managers on routine HR questions, benefits, leave, documentation, and workplace matters.
• Support employee engagement and development initiatives, including planning, coordination, communications, and logistics.
• Organize team events, office activities, and other initiatives that contribute to a positive employee experience.
• Gather employee feedback and identify opportunities to improve HR services and workplace processes.
• Represent the company at relevant external HR events when appropriate.

Office Administration & Business Support

• Coordinate day-to-day office administration to ensure a well-organized and efficient working environment.
• Liaise with suppliers, banks, external accountants, building management, and other service providers.
• Organize and track invoices, coordinating with external accounting partners and relevant invoicing platforms.
• Manage office supplies, equipment, maintenance requests, repairs, and fixed asset reporting.
• Support vendor coordination and gather information for contract, service, and pricing discussions.
• Coordinate travel arrangements, hotel bookings, visitor logistics, and office events as needed.

What We're Looking For

• 2–4 years of experience in HR administration, People Operations, payroll coordination, office administration, or a related role.
• Experience supporting employee lifecycle processes, payroll inputs, benefits administration, absence tracking, and HR documentation.
• Familiarity with HR systems, spreadsheets, document management tools, and administrative or government portals.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Excellent communication and interpersonal skills, with a service-oriented approach to supporting employees and managers.
• Professional fluency in Portuguese and English
• Ability to handle confidential employee information with discretion and professionalism.
• A proactive, hands-on mindset and the ability to identify opportunities to simplify processes and improve administrative workflows.
• Comfortable collaborating with different teams, external partners, and stakeholders in an international working environment.