Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
About the role
We are looking for a highly organized and proactive People Operations Associate to support our People Team. In this dynamic role, you will be instrumental in ensuring the smooth operation of our HR systems and processes. As a key liaison between the People Team and Ethosaurs, you will help drive efficient workflows and deliver a seamless employee experience.
Duties and Responsibilities:
- Provide day-to-day support for People services, addressing employee inquiries about benefits, policies, and procedures.
- Maintain and update People systems with a focus on data integrity and confidentiality (BambooHR, ADP Workforce Now, Seismic, Checkr, OnBlick, Google Suite, etc.).
- Administer the full US onboarding and offboarding processes.
- Oversee US immigration case management.
- Ensure compliance and timely reporting, including required trainings and EEO reporting.
- Manage the HR help desk (Hiver) and electronic postal inbox (Stable), handling unemployment claims, employment verifications, and other requests.
- Assist with total rewards administration, including benefits and compensation reviews.
- Support the HR roadmap and contribute to strategic projects.
Qualifications and Skills:
- 2-5 years of HR experience preferred.
- Strong HR systems experience, with an AI forward bias for automation.
- Excellent attention to detail and organizational skills.
- Strong communicator with the ability to interact with employees at all levels.
- Sound judgment and problem-solving abilities.
#LI-Remote #LI-CM1
The US national base salary range for this full-time position is $65,000 -$114,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.
You can find further details of our US benefits at https://www.ethoslife.com/careers/
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.
Skills Required
- 2-5 years of HR experience
- Strong HR systems experience (BambooHR, ADP Workforce Now, Seismic, Checkr, OnBlick, Google Suite)
- Experience administering full US onboarding and offboarding processes
- Experience overseeing US immigration case management
- Ability to maintain data integrity and confidentiality
- Manage HR help desk and electronic postal inbox (Hiver, Stable)
- Assist with benefits and total rewards administration
- Excellent attention to detail and organizational skills
- Strong communicator able to interact with employees at all levels
- Sound judgment and problem-solving abilities
What We Do
Ethos makes getting life insurance instant and easy. Our approach blends technology and industry expertise, and the human touch to deliver an incredible life insurance experience. Ethos has raised over $400 million of capital from Sequoia, Accel, Google Ventures, Goldman Sachs, Softbank and more. We are one of the largest U.S. life insurance issuers. We continue to scale quickly and are looking for passionate Ethosaurs to protect the next million families.
Why Work With Us
Ethos is powered by people from all kinds of backgrounds. We embrace a one-team, one-dream mentality, while encouraging Ethosaurs to speak their mind and act boldly, even in the absence of consensus. We believe in decentralized decision making - not decisions made by committee. Here you can have an impact and true ownership over your successes.
