The Role
Owns employee final settlement calculations, End of Service Benefits, leave encashment, statutory social insurance contributions, and compliance processes across corporate and high-volume frontline workforces. Partners with Finance, Employee Relations, People Partners, and immigration teams to support employee exits, maintain audit-ready records, provide guidance, and improve operational efficiency. Requires strong GCC labor legislation knowledge and experience with payroll or HR operations.
Summary Generated by Built In
🚀 Welcome to Your Next Adventure!
The People Operations Specialist – Employee Settlements & Compliance is responsible for delivering accurate, timely and compliant employee financial lifecycle operations across the organization. The role owns the preparation of final settlement calculations, End of Service Benefits (EOSB), statutory social insurance calculations and related employee financial processes for both corporate and frontline employees.
The role supports a high-volume operational workforce across Marketplace, Grocery and Snoomart, while also managing more complex cases for corporate employees, executives and GCC nationals. Through operational excellence and continuous process improvement, the role contributes to a positive employee experience, mitigates compliance risks and enables faster employee lifecycle execution.
🛠 What You’ll Get Your Hands On:
Employee Final Settlements
- Prepare accurate and timely final settlement calculations for employees leaving the organization, including End of Service Benefits (EOSB), leave encashment, notice pay, deductions and other applicable payments.
- Ensure all settlement calculations comply with local labor laws, company policies and contractual obligations.
Social Security & Statutory Contributions
- Calculate statutory social insurance contributions for applicable employee populations.
- Manage calculations related to GCC nationals under the GCC Insurance Protection Extension framework and other applicable statutory schemes.
- Monitor legislative updates and ensure calculations remain compliant with statutory requirements.
Operational Workforce Administration
- Manage high-volume settlement calculations for frontline employees across Marketplace, Grocery and Snoomart operations, including pickers, shoppers, dispatchers and other operational roles.
Corporate Employee Administration
- Process settlement calculations for corporate employees, including more complex compensation structures, international employees and executive populations.
- Review unique contractual arrangements and ensure calculations accurately reflect applicable terms and benefits.
Compliance & Process Governance.
- Maintain accurate employee records and calculation documentation for audit purposes.
- Identify process gaps and support continuous improvement initiatives to increase efficiency and reduce manual work.
Stakeholder Collaboration
- Partner closely with Finance to ensure seamless coordination between settlement calculations and payroll execution.
- Work with Employee Relations and People Partners to support employee exits, disciplinary cases and settlement-related inquiries.
- Coordinate with PROs on immigration or employment status changes impacting settlements or statutory obligations.
- Provide guidance to employees and internal stakeholders regarding settlement calculations and statutory contributions.
🧙♂️ The Magic You Bring
- Bachelor's degree in Human Resources, Business Administration, Accounting, Finance or a related field.
- 4+ years of experience in HR Operations, Employee Administration, Payroll
- Experience preparing employee final settlements and End of Service Benefit calculations within GCC countries.
- Strong knowledge of GCC labor legislation and statutory employment requirements.
- Experience managing social insurance calculations, including GCC Insurance
- Protection Extension schemes, is preferred.
✨ Bonus Points if You Have:
- Experience supporting high-volume operational workforces is highly desirable.
- Experience working with HRIS platforms and Microsoft Excel for employee calculations and reporting.
Inside Snoonu’s Universe
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing
To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We’re On
To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers
Be Customer Obsessed: “Focus on the customer and all else will follow.”
Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
It's All About People: “Be a team player; together we are stronger.”
Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”
Perks & Worklife Magic At Snoonu
🌐 Global Vibes – Collaborate with a worldwide crew.
🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.
🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Great Place to Work® Certified
We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Certified for Excellence
Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
Beyond the Code: Giving Back Matters
We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together
Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.
Stay in the loop—connect with us on LinkedIn!
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or a related field
- 4+ years of experience in HR Operations, Employee Administration, or Payroll
- Experience preparing employee final settlements and End of Service Benefit calculations within GCC countries
- Strong knowledge of GCC labor legislation and statutory employment requirements
- Experience managing social insurance calculations, including GCC Insurance Protection Extension schemes
- Experience supporting high-volume operational workforces
- Experience with HRIS platforms and Microsoft Excel for employee calculations and reporting
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The Company
What We Do
Welcome to Snoonu, Qatar's leading tech innovator. Founded by Hamad Al-Hajri in 2019, Snoonu is your go-to app for online shopping, food and grocery delivery, pharmacy needs, and more. At Snoonu, we're not just revolutionizing convenience but pioneering it. Our super-app offers 11 essential services in one place, from quick meals to urgent pharmacy runs, grocery shopping, and even a personal picker (Snoosend). We're here to make your life easier and inspire you with our constant drive for innovation. But we're more than just a company; we're a vibrant community driven by a shared vision to harness technology for societal betterment. Join a team that doesn't just participate in the future of Qatar's economy but shapes it. Here, being extraordinary is our everyday standard. By using our services, you're not just making your life easier; you're contributing to the growth and convenience of our community. With our app, convenience is just a tap away. Experience the ease of having anything delivered to your doorstep. Embark on this exhilarating journey with us and be part of Qatar's next big success story. Visit us: ★ Website: https://snoonu.com ★ Instagram: https://www.instagram.com/snoonu/ ★ Twitter: https://twitter.com/snoonu_qa ★TikTok: https://www.tiktok.com/@snoonu ★ Facebook: https://www.facebook.com/snoonu.qa/
