People Operations Program & Project Manager

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

At Snowflake, we’re shaping the future of work and our People Operations team is at the center of it. We are looking to expand our team of program and project managers. This is a unique and exciting opportunity for someone who is passionate about delivering results, has a problem solving mindset, enjoys collaborating with others and making an impact. This role is about more than managing projects, it’s about enabling our People teams to deliver best in class employee experiences, optimizing processes, and leveraging technology to drive impact.

• Develop and manage multiple comprehensive project plans, including scope definition, objectives, deliverables, resource allocation, and risk management strategies, leveraging AI-enabled tools to streamline planning, identify risks, and enhance execution efficiency.

• Collaborate cross-functionally with HR/People teams (e.g., People Partners, Total Rewards, Talent Acquisition, Learning & Development, HRIS) and other departments (e.g., IT, Finance) to ensure successful program implementation and adoption.

• Optimize and standardize People Operations (Mobility, People Compliance, Contingent Workforce, HR Shared Services, Recruiting Ops) processes by identifying inefficiencies, recommending improvements, and implementing scalable solutions, leveraging technology and AI-driven solutions to automate workflows and scale operations

• Establish and track key performance indicators (KPIs) and metrics to measure the success and impact of People programs and projects, providing regular reports and updates to stakeholders, utilizing AI-driven analytics to identify trends and generate predictive insights.

• Manage communication plans and change management activities related to project and program rollouts, ensuring clear and consistent messaging to employees and internal partners, using generative AI to draft and scale communications.

• Serve as the primary point of contact for project-related inquiries, escalating issues and roadblocks as necessary to ensure project momentum.

• Maintain and organize program documentation, resources, and templates for continuous improvement and knowledge sharing.

• Drive a focus on the employee experience in the design and execution of all People Operations initiatives.

• Manage vendor relationships for People Operations systems and services, including contract review, performance monitoring, success reviews, and product roadmap.

• 5+ years of project and program management experience while demonstrating a proven ability to build and scale successful global programs while improving existing processes

• Deep understanding of all HR/People functions and a strong understanding of the HR/People technology landscape

• Ability to manage multiple projects and effectively manage deadlines in a fast-paced and dynamic environment

• Curious, adaptable, and passionate about leveraging technology to innovate People programs and operations, with a demonstrated mindset of using AI as a core collaborator

• Proficiency in Google Business apps & experience using Ashby, Workday, ServiceNow and project management software, along with experience or strong interest in generative AI tools (e.g., Gemini, ChatGPT, NotebookLM)

• Vendor management experience

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com