Position Overview
We are seeking a highly organized, proactive, and people-focused People Operations Manager. Reporting directly to the Director of People & Business Operations, this role supports recruiting, employee experience, workplace operations, and HR programs that help employees thrive and support Clinch’s continued growth.
Key Responsibilities
People Operations
- Serve as a trusted resource for employees regarding policies, benefits, workplace programs, and employee-related inquiries.
- Administer and maintain People Operations programs, processes, and documentation, including employee records, HR systems, employee communications, performance management, compensation administration, compliance activities, reporting, people analytics, and other employee lifecycle initiatives.
- Manage end-to-end onboarding logistics, including communications, scheduling, system access coordination, welcome materials, and first-day experiences.
- Partner with the Director of People & Business Operations on strategic HR initiatives, special projects, organizational planning, and company-wide programs.
Talent Acquisition
- Coordinate recruiting activities across multiple open positions, including sourcing, ATS administration, candidate communications, interview scheduling, phone screens, and overall candidate experience.
- Partner with hiring managers to ensure successful employee onboarding and integration.
Employee Experience & Culture
- Lead employee engagement, recognition, and culture initiatives that strengthen connection, collaboration, and overall workplace experience.
- Coordinate company events, team-building activities, Cultural Club programs, onboarding experiences, milestone celebrations, and employee appreciation initiatives.
- Support internal communications through HR announcements, newsletters, HiBob, Slack, and company-wide updates.
- Partner with leadership to foster an inclusive, engaging, and positive culture across global teams.
Workplace Operations
- Oversee day-to-day office operations, including facilities management, workplace services, vendor relationships, office supplies, building management, compliance requirements, and employee support.
- Manage workplace vendors and service providers to ensure a seamless employee experience.
- Ensure the office remains organized, welcoming, and fully operational for employees and visitors.
- 2+ years of experience in People Operations, Human Resources, Employee Experience, Recruiting, Office Management, or a related field.
- Experience supporting a fast-paced startup, technology, or digital media environment preferred.
- Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
- Excellent interpersonal, communication, and relationship-building skills.
- Proven ability to take ownership, improve processes, and successfully manage projects from planning through execution.
- Familiarity with HRIS, ATS, collaboration, and productivity tools (HiBob, Rippling, Spark Hire/Comeet, LinkedIn Recruiter, Asana, Slack, Google Workspace, etc.).
- Strong attention to detail, problem-solving abilities, and a proactive mindset.
- Ability to work independently while collaborating effectively across departments and leadership levels.
- Compensation commensurate with experience
- Unlimited PTO
- Medical, Dental, & Vision plans
- 401K with matching
- Stipend reimbursements (mobile phone service, gym membership, and pet insurance)
- Flexible work schedule
- Life @ Clinch: Team Happy Hours, Outings (virtual and in-person), great office culture + much more!
- Clinch has been certified as a “Greatest Place to Work” for 2021-2026!
- Employees receive a complimentary Grubhub+ Membership! Enjoy unlimited $0 delivery fees with Grubhub+ restaurants.
- Various perks and discounts
$67,000 - $80,000
Skills Required
- 2+ years of experience in People Operations, Human Resources, Employee Experience, Recruiting, Office Management, or a related field
- Experience supporting a fast-paced startup, technology, or digital media environment
- Strong organizational and project management skills with ability to manage multiple priorities
- Excellent interpersonal, communication, and relationship-building skills
- Proven ability to take ownership, improve processes, and manage projects from planning through execution
- Familiarity with HRIS, ATS, and collaboration/productivity tools (HiBob, Rippling, Spark Hire, Comeet, LinkedIn Recruiter, Asana, Slack, Google Workspace)
- Strong attention to detail, problem-solving abilities, and a proactive mindset
- Ability to work independently while collaborating effectively across departments and leadership levels
What We Do
Clinch leads the industry in developing platforms that help brands and agencies advertise better. The company’s AI-driven Personalization/DCO technology delivers custom-tailored ad experiences across all channels, driving best-in-class performance and ROI, while its Omnichannel Campaign Management Platform, Flight Control, enables agencies to manage the entire campaign lifecycle, from strategy through activation and measurement on a single platform that makes agencies massively more productive, efficient, and profitable with automated workflows that save time and money. Flight Control replaces all the point solutions that have become part of the planning, activation, optimization, and measurement of ad campaigns with a single, unified, media-agnostic, SaaS platform already integrated with your DSP and all other partners. Built with agencies for agencies, Flight Control eliminates complexity through campaign workflow automation and makes agencies more efficient and profitable. Flight Control includes: - Innovative Visual UI to enable transparent, end-to-end team collaboration - Workflow automation to eliminate errors and delays - Omnichannel Personalization/DCO to improve campaign performance - Smart Ad Serving that learn from its results across every channel - Powerful Consumer Engagement Intelligence that enriches first party data
