People Operations Manager

Posted 6 Days Ago
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New York, NY
Senior level
Consumer Web • Fintech • Real Estate • Software • Financial Services
Better's mission is to make homeownership simple, faster, and more accessible for everyone.
The Role
The People Operations Manager is responsible for executing HR initiatives, managing performance reviews, and collaborating across teams to enhance employee experience and retention. This role requires strategic leadership in shaping HR policies and ensuring efficiency within the People team.
Summary Generated by Built In

A Better Opportunity

 

Our dynamic People team is seeking an experienced and strategic leader to join us as the People Operations Manager. We’re looking for someone with the drive and passion to execute day-in and day-out, eager to partner and collaborate with the business. This key position will play a pivotal role in shaping and executing our HR initiatives, contributing to the overall success of our organization.

Responsibilities

  • Foster and maintain strong relationships with employees, management, and senior leadership team.
  • Oversee US HR, and collaborate with Better’s Global HR leaders in India to ensure consistent practices across the organization.
  • Provide leadership to a lean People team, focusing on efficiency, reliability and effectiveness, through coaching and mentorship.
  • Manage the US annual performance review, collaborating with People team leadership and key stakeholders throughout the business to ensure growth and retention of personnel.
  • Deeply understand our business in order to provide customized consultation (not simply apply HR best practices) to any situation.
  • Collaborate closely with Recruitment, People Systems, Payroll, Immigration, Equity, and Benefits teams as it concerns the employee experience.
  • Work closely with People team leadership to action consistent compensation strategies, including pricing bands, promotions, hiring, and equity compensation.
  • Influence and shape our People Team strategy and policies to align with business objectives, including managing performance and compensation.
  • Champion initiatives, policies, and programs to maintain consistency across the organization and integrate creative, interactive solutions amidst ambiguity.

Qualifications

  • 5+ years of Human Resources experience with a proven track record of leadership
  • Bachelor’s degree in Human Resources, Business, or a related field is preferred
  • Must have Workday experience
  • Start up experience a major plus
  • A go-getter who can self-manage and execute new processes and strategies
  • A scrappy & creative thinker; an optimist
  • High personal integrity
  • Comfortable navigating through ambiguity
  • Remarkable organizational skills and relentless drive to improve efficiency
  • Strong written and verbal communication skills
  • Thirst for knowledge and high sense of urgency

Top Skills

Workday
The Company
HQ: New York, NY
2,000 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable.

Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.

Why Work With Us

The Better mission is rooted in values that drive us.

We do what’s in the best interest of the consumer
We have growth mindsets, not fixed ones
We believe that success lies in execution, not credentials
We act like owners, not just employees
We work to find answers on our own, not wait for them to be given to us
We optimize for mission, not ego

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