Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. 

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. 

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. 

Our team is fast-growing and driven to become one of the largest fintech companies in the world.  Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.

The People Operations Manager plays a vital role in driving operational excellence and process optimization within the HR function for the Israel site, while collaborating with the global HR Operations team. This position requires a strategic mindset, strong analytical skills, and the ability to ensure compliance with Israeli employment laws and regulations. The successful candidate will have a proven track record in implementing and overseeing HR operations while aligning with organizational goals.

People Analytics Management:

• Ensure the accuracy and integrity of employee data in the HRIS database for the Israel site.
• Implement data auditing processes and quality control measures to maintain up-to-date and reliable employee records.
• Oversee the processing of employee changes, such as new hires, terminations, transfers, and promotions, ensuring timely and accurate record updates.

Managing HR Operations:

• Oversee and manage employee data, benefits administration, supporting payroll processes for the Israel site, ensuring accurate and timely processing of payroll changes and deductions, and compliance reporting.
• Analyze and optimize HR processes, identifying areas for improvement and implementing solutions to enhance efficiency and accuracy.
• Develop and implement standard operating procedures for HR operations in Israel, ensuring consistent application and alignment with global processes.
• Collaborate with the global HR Operations team to share best practices and align with organizational strategies. 

Compliance and Reporting:

• Ensure strict compliance with Israeli employment laws and regulations, implementing processes and controls to mitigate risks.
• Develop and maintain comprehensive documentation and record-keeping systems for compliance audits and reporting purposes.
• Generate and analyze HR metrics and reports for the Israel site, providing insights and recommendations to the VP People Israel.

HR Policy and Procedure Development:

• Contribute to the development, implementation, and continuous improvement of HR policies and procedures for the Israel site, in alignment with global policies.
• Ensure consistent application and communication of policies and procedures across the Israel site.
• Provide guidance and support to managers and employees on HR policies and procedures.

QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Minimum of 5 years of experience in HR Operations or a related field.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Comprehensive knowledge of HR practices and operational processes.
• Proven track record in process improvement and operational excellence initiatives.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office suite, HRIS, and data analysis tools.
• Attention to detail and accuracy in data management and reporting.
• English native level- a must.