Responsibilities
Run core HR processes end to end, including PTO accruals, onboarding and offboarding
Coordinate and carry out People projects such as system updates or integrations; manage timelines, track progress, and escalate risks.
Act as the day-to-day administrator for the Southeast Asia region and first point of contact for People systems, keeping data accurate and resolving user issues.
Support People-related regional audits by gathering data, preparing analysis, and documenting findings.
Keep People operations compliant with relevant regulations and company policies, and keep process documentation up to date.
Spot gaps in current processes, propose improvements, and put approved changes in place.
Give employees and managers clear, timely guidance on HR policies, programs, and processes.
Qualifications
Experience with and proficiency in/with:
Assist in administering Southeast Asia countries’ benefits, including supporting annual renewal process
Supporting or coordinating compensation cycles
Participating in or driving key components of People system such as data accuracy and efficient processes
Rippling, Lever, Small Improvements, and CultureAmp or similar HR systems.
Microsoft Office and Google Workspace, including strong MS Excel / Google Sheets skills
Strong analytical, troubleshooting, and problem-solving skills, with a high degree of accuracy and attention to detail.
Ability to work independently, prioritize competing tasks, meet tight deadlines, and proactively identify areas for improvement.
Minimum of 5 years of experience in People Operations, ideally within a multinational or startup environment.
Fluent English language proficiency is required for this role as we have a highly diverse and global business
Skills Required
- Minimum 5 years of experience in People Operations, ideally in a multinational or startup environment
- Fluent English language proficiency
- Experience administering benefits across Southeast Asian countries, including annual renewals
- Experience supporting or coordinating compensation cycles
- Experience supporting People systems, data accuracy, and process efficiency
- Experience with Rippling, Lever, Small Improvements, Culture Amp, or similar HR systems
- Proficiency with Microsoft Office and Google Workspace
- Strong Microsoft Excel or Google Sheets skills
- Strong analytical, troubleshooting, and problem-solving skills
- High degree of accuracy and attention to detail
- Ability to work independently, prioritize competing tasks, meet tight deadlines, and identify process improvements
PayJoy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.
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Fair & Transparent Compensation — Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
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Healthcare Strength — Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
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Parental & Family Support — Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.
PayJoy Insights
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
