The Manager, People Operations leads the operational and data backbone of Delta’s People team — HRIS & People Analytics, and Payroll & Benefits. Reporting to the Chief People Officer, this leader keeps the engine running so the rest of the team can focus on partnering the business: accurate pay and benefits, trusted people data, working systems, and sound operational compliance. It’s hands-on leadership — close enough to the work to coach it, senior enough to own the function.
Lead and develop the team
- Lead the HRIS / People Analytics lead, and the Payroll & Benefits Supervisor — set clear goals and priorities, manage performance, and keep the work on track.
- Develop and grow two early-career team members. Coaching and building their capability is a core part of this role, not a side duty — give them the dedicated manager the function has been missing.
- Build real backup across HRIS and payroll/benefits so no critical function rests on a single person.
- Run the team with accountability and a bias to getting things right the first time.
Run the People operations engine
- Own accurate, on-time payroll and benefits administration across Delta’s multi-state footprint.
- Own a reliable HRIS and a people-analytics capability leadership can trust — clean data, useful reporting, and a sensible systems roadmap.
- Manage HR systems and vendors, and keep processes simple, documented, and built to scale.
Compensation & benefits operations
- Run compensation and benefits benchmarking (PayFactors) and bring forward clear, well-supported recommendations.
- Compensation and benefits strategy sits with the Chief People Officer; this role supplies the data, analysis, and options that inform it and executes against it.
HR operations & compliance
- Own operational compliance — filings, eligibility/I-9, pay practices, records, and audits — and keep HR operations aligned with employment law and company policy, flagging risk to the CPO/legal early.
Partner across the People team
- Partner closely with Talent & People Partnerships on data, leveling, offers, and process, and support L&D, Culture, and the rest of the function with the systems and data they rely on.
What we’re looking for
- Bachelor’s in HR, Business, Finance, or a related field, or equivalent combination of education and experience. A certification in HR, comp, or payroll (SHRM-CP/SCP, CCP, CPP, PHR) is a plus, not a requirement.
- 5–8+ years in HR operations, people systems, payroll/benefits, or total rewards, including experience leading or developing others.
- Hands-on knowledge of HRIS/HCM systems and people data/reporting, plus multi-state payroll and benefits administration.
- Solid grasp of employment and pay compliance.
- Genuinely enjoys growing early-career talent — not just running process. Organized, detail-strong, and calm under deadlines; low ego, high ownership. A real fit for Delta’s culture.
This position is located at our Headquarters in West Bend, WI.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in HR, Business, Finance, or a related field, or equivalent combination of education and experience
- 5-8+ years of experience in HR operations, people systems, payroll and benefits, or total rewards
- Experience leading or developing team members
- Hands-on knowledge of HRIS or HCM systems and people data/reporting
- Experience with multi-state payroll and benefits administration
- Knowledge of employment and pay compliance
- HR, compensation, or payroll certification such as SHRM-CP/SCP, CCP, CPP, or PHR
Delta Defense LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Defense LLC and has not been reviewed or approved by Delta Defense LLC.
-
Leave & Time Off Breadth — PTO is characterized as generous at the outset, supplemented by paid holidays and volunteer time. Time-off structures are presented as a core strength of the package.
-
Retirement Support — A 401(k) plan with an immediately vested company match is emphasized. The retirement offering is framed as generous, reinforcing long-term financial support.
-
Wellbeing & Lifestyle Benefits — Wellbeing resources include on-site fitness, wellness reimbursements, and access to licensed mental-health therapists. Mission-aligned perks like complimentary USCCA membership, training access, and personal/home security reimbursements add distinctive value.
Delta Defense LLC Insights
What We Do
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Care for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and keep their families safe. We're one of the fastest-growing companies in America and a favorite workplace in SE Wisconsin. Named on Inc. 5000 Fastest-Growing Private Companies List 9 years in a row #1 Milwaukee Journal Sentinel Top Workplace - Five years in a row #1 Milwaukee Business Journal Best Place to Work - Five years in a row We are a fun, fast-paced and rewarding place to work and grow! Delta Defense LLC is a growing team of innovative, hard-working, fun-loving people who embrace our mission and our culture.
