Human Resources (People Operations) Manager

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Kentwood, MI, USA
In-Office
Senior level
Food • Retail • Agriculture • Manufacturing
The Role
Leads plant HR operations, employee relations, compliance, investigations, talent decisions, training, culture initiatives, and continuous improvement. Advises managers on performance, development, corrective action, reorganizations, and employment risk while collaborating with safety and shared services teams. Spends substantial time supporting employees and leaders in manufacturing production areas.
Summary Generated by Built In

Position Description and Purpose: 

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. 

Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

Key Essential Functions/Duties:

  • Discovers continuous improvement opportunities and takes the initiative to drive incremental changes in HR processes and systems. Acts as a change agent.
  • Leads a team of HR professionals to ensure Human Resources needs are met for the plant.
  • Supports and interfaces with plant and strategic business unit staff to develop and facilitate strategic plans and objectives.
  • Ensure employees at all levels are treated fairly in compliance with company, state and federal policies, regulations and laws.
  • Leads complex employee relations investigations and recommends a course of action.
  • Champions supports, and facilitates cultural change initiatives by training, supporting, and directing both employees and management staff for plants.
  • Counsels, coaches, and advises managers and supervisors regarding career development, leadership growth, employee engagement, employment status, corrective action, job eliminations, performance development and/or improvement plans, reassignment, and reorganization, while analyzing and assessing legal liabilities.  Provides appropriate follow-up.
  • Collaborates with safety team and management on workers’ compensation issues to ensure compliance and care for the employee.
  • Maintains current knowledge of various HR laws, practices, procedures, and trends. Works with leaders regarding compliance with all applicable state and federal employment regulations and Human Resources policies and while meeting business unit/department goals.
  • Partners with other plant HR and Shared Services teams as needed.
  • Interviews, evaluates, and recommends internal candidates for hourly and/or salaried openings.  May interview and assist with external recruiting process.
  • Spends significant time in the production areas.

Education/Experience/Skills/Qualifications:

  • Bachelor’s degree in business, Human Resources or equivalent related field / experience.
  • Five (5) years of Human Resources and employee relations experience.
  • One (1) to two (2) years’ experience leading a team preferred.
  • HR experience in a manufacturing environment preferred and union environment is strongly preferred.
  • Experience handling highly confidential and sensitive information.
  • Experience conducting first-line and management training.
  • Ability to interact with all levels of employees and be perceived as an approachable and knowledgeable resource.
  • Knowledgeable in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.

Roskam Foods offers a competitive compensation package that includes medical, dental, and vision benefits, tuition reimbursement, life and disability insurance, and a 401 (k) plan with company match.

AAP/EEO Statement: Roskam Foods is a recognized veteran-friendly and equal opportunity employer.

We are excited to introduce you to all that Roskam has to offer—from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development. Roskam is an equal opportunity employer.

Skills Required

  • Bachelor’s degree in business, Human Resources, or an equivalent related field or experience
  • Five years of Human Resources and employee relations experience
  • One to two years of experience leading a team
  • Human Resources experience in a manufacturing environment
  • Experience in a union environment
  • Experience handling highly confidential and sensitive information
  • Experience conducting first-line and management training
  • Ability to interact with employees at all levels as an approachable and knowledgeable resource
  • Knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook

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The Company
2,000 Employees
Year Founded: 1923

What We Do

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer specializing in frozen, refrigerated, and shelf-stable food products. They partner with world-renowned food brands, retailers, and food service providers to produce a diverse range of items, including breakfast staples, snacks, confectionery, and frozen meals, utilizing over two million square feet of manufacturing space across eight facilities in the U.S. and Canada.

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