People Operations Manager (in Berlin)

Posted 7 Days Ago
Be an Early Applicant
Berlin, DEU
Hybrid
Senior level
Healthtech • Software
The Role
Provide day-to-day People Operations support across the employee lifecycle: manage employee queries via Zendesk, prepare contracts and documents, support international payroll, maintain HRIS data integrity, lead process improvements and automation using AI/tools, and contribute to strategic People roadmap projects while collaborating with cross-functional People partners.
Summary Generated by Built In

Hi! We are AMBOSS and we are looking for a People Operations Manager to join our team, and shape the future of medical education with us!

About AMBOSS

AMBOSS is a dynamic learning and clinical decision support tool committed to empowering medical professionals globally to deliver optimal care. Since our inception in 2012, we've harnessed cutting-edge technology to transform the way physicians acquire and apply scientific knowledge. Each AMBOSSian is passionate about being the champion of clinicians today - this motivates and unites us each day towards success. And what does success look like? When a clinician or med student tells us, “AMBOSS makes practicing medicine easier and enjoyable. I love what I do, and a big part is because of AMBOSS.”

Want to learn more about our culture? Watch our video to explore what makes us unique.

Why can this position be exciting for you?

At AMBOSS, we're on a mission to empower medical professionals to provide the best possible care. If you're driven by purpose, energized by people, and interested in creating exceptional employee experiences, this opportunity is for you.

We’re currently looking for a People Operations Manager to join our People Team onsite in Berlin. In this role, you’ll play a vital role in ensuring our people processes run smoothly and efficiently across a diverse and growing global team. You’ll be at the heart of our day-to-day people operations, and above all, a kind, humble, and approachable presence that supports our team at every stage of their employee journey.

You will:

Be a consistent source of support to our team

  • Be a welcoming, approachable, and reliable guide for team members through the different stages of their lifecycle at AMBOSS, offering proactive and thoughtful support that enhances the employee experience.

  • Together with the team, co-own our employee support channels via Zendesk, resolving queries with empathy, efficiency, and attention to detail.

  • Prepare and manage essential documents such as contracts, amendments, side letters, certificates, and reference letters.

  • Support the smooth running of our international payroll processes, collaborating closely with the Finance team and external partners to ensure timely and accurate delivery.

Optimize workflows & leverage AI

  • Maintain impeccable data integrity in our HRIS, keeping employee records accurate, up-to-date, and compliant with relevant regulations.

  • Lead and contribute to People Operations initiatives: from streamlining workflows to launching process improvements, ensuring every project helps us scale smarter.

  • Leverage and incorporate AI and automation tools into People Ops workflows to help us work more efficiently.

Shape the future of People Operations

  • Actively contribute to strategic projects on our People Roadmap.

  • Collaborate cross-functionally with People Business Partners and Talent Acquisition Managers on key initiatives and cross-departmental projects.

You bring:
  • People Ops experience: 1-3 years hands-on experience in People Operations with confidence in navigating tasks across the full employee lifecycle.

  • Labor law knowledge: A solid understanding of German labor law and HR compliance standards.

  • You're a kind and thoughtful communicator, able to build trust and foster connection across teams

  • Hands-on & solution-oriented: Practical approach, whether tackling daily administrative tasks or driving initiatives, you take ownership with care and efficiency.

  • Proactive & tech-minded: A service-oriented mindset, proactive in identifying support opportunities, with a keen interest in using AI and modern tools to optimize workflows.

  • Strong attention to detail and high commitment to confidentiality, ensuring sensitive matters are handled with professionalism.

Great if you:

  • Are familiar with US employment law and HR compliance, and enjoy turning complex requirements into seamless People Operations workflows.

  • Have experience supporting multiple legal entities and People Operations across global markets, and enjoy navigating the complexities of an international, growing organization.

  • Love optimizing processes and embracing AI-powered tools, using automation and best practices to create smarter, more efficient People Operations experiences.

Benefits

🌴 Rest & Time Off (30 paid vacation days, AMBOSS holiday, personal purpose day and more)

🥙Food & Office Comfort (Daily healthy breakfast & lunch by in-house chef in Berlin HQ, AMBOSS daycare, work remotely from other office spaces in Cologne, Sardinia, Cape Town)

🏃 Health, Fitness & Mobility (Urban Sports Club -M plan- , Fitbit Versa 3, Deutschland Ticket…)

Check out the full list of benefits below:

https://go.amboss.com/the-amboss-prescription-de

We believe that diversity is a powerful driver of innovation and progress. That’s why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender identity—is valued and given equal opportunity to thrive. We warmly welcome people of all backgrounds to help us fulfil our mission: empowering all medical professionals to provide the best possible care 🩺

Even if you don’t meet every single point in the job description, we still encourage you to apply. We’d love to hear from you!

Skills Required

  • Hands-on People Operations experience across the full employee lifecycle
  • Solid understanding of German labor law and HR compliance
  • Experience maintaining HRIS data integrity and HR record keeping
  • Experience supporting international payroll processes and collaborating with Finance/external partners
  • Experience managing employee support channels (Zendesk) and resolving HR queries
  • Proactive, tech-minded approach with interest in leveraging AI and automation tools in People Ops
  • Strong attention to detail and high commitment to confidentiality
  • Familiarity with US employment law and HR compliance
  • Experience supporting multiple legal entities and People Operations across global markets
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The Company
HQ: Berlin
706 Employees
Year Founded: 2012

What We Do

AMBOSS is a medical technology company with offices in New York, Berlin, Cologne and Cagliari. Its knowledge platform has fundamentally changed the way medical know-how is acquired and utilized at the point of care. Students use the interactive library and high-yield question bank for general study and exam preparation, while clinicians rely on AMBOSS to make effective clinical decisions guided by evidence-based recommendations. Founded in 2012 by physicians for physicians, the company’s international team has grown to over 400 physicians, scientists and software engineers, all striving to better serve physicians around the world. Today, more than a million healthcare professionals in over 180 countries rely on AMBOSS. Privacy Policy: https://www.amboss.com/us/privacy Terms of Conditions: https://www.amboss.com/us/terms German Datenschutzrichtlinien : https://www.amboss.com/de/datenschutz/social-media German Impressum: https://www.amboss.com/de/impressum:

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