People Operations Manager - 12 mth FTC

Posted Yesterday
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London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Machine Learning • Sharing Economy • Social Impact • Big Data Analytics
Building the place where small businesses get the funding they need to win.
The Role
Lead and coach the People Ops team for a 12-month FTC, implement AI-driven workflows and automation, manage performance and reward cycles, benefits and vendors, and oversee employee share plan administration and regulatory HR processes.
Summary Generated by Built In
We’re on a mission to back the UK’s small businesses like no one else 🚀

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!

[Read our Impact Report] | [See our Trustpilot]

The role ⚡

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

As our People Operations Manager, you will not just be managing standard HR cycles. Instead, you will be the architect of our future operational efficiency. During this 12-month FTC, you will lead, coach, and enable a talented People Ops team while actively driving our transition into AI-driven workflows and automation. This is a role for a self-starter who loves clean data, seamless processes, and empowering people to do their best work.

  • Coach and scale the People Ops team, fostering a high-performance culture focused on continuous improvement

  • Lay the foundations for future AI platforms. You will identify opportunities to streamline the employee lifecycle, automate data reporting, and use AI tools to solve real business challenges

  • Oversee the operational delivery of annual performance and reward cycles, benefits renewals, and vendor management

  • Supervise the administration of employee share plans and ensure flawless execution of regulatory processes, including Right to Work checks, contractor management, and leave types

What we’re looking for 🌱

We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.

  • Experience managing and coaching a People Operations function to high performance

  • A track record of delivering automated, pragmatic solutions and an eagerness to adopt and drive AI tools

  • Advanced Excel skills and a highly analytical approach to data management and reporting

  • The ability to navigate ambiguity, balance conflicting demands, and maintain a customer focus

  • Able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity

  • Confident using approved AI tools safely and effectively to enhance your output and find a better way of working

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us? 💜

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas:

  • Flexibility: We provide a benefit allowance you can tailor to your own life and family.

  • Health: This includes private medical and dental, health assessments, and access to a digital GP.

  • Wealth: We offer life assurance, share schemes, and financial coaching.

  • Development: You get a dedicated annual learning allowance to help you level up.

  • Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.

Ready to join a mission that matters? We’d love to chat!

Skills Required

  • Experience managing and coaching a People Operations function
  • Track record delivering automated, pragmatic HR solutions and driving AI tool adoption
  • Advanced Excel skills
  • Highly analytical approach to data management and reporting
  • Experience overseeing performance and reward cycles, benefits renewals, and vendor management
  • Experience administering employee share plans and executing regulatory HR processes (Right to Work, contractor management, leave types)
  • Ability to navigate ambiguity, balance competing demands, and maintain a customer focus
  • Confident and safe use of approved AI tools and Generative AI to improve productivity
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The Company
HQ: London
900 Employees
Year Founded: 2010

What We Do

Over the past ten years, Funding Circle has built a machine learning and technology platform that is changing the way small businesses access the financing they need to grow. Business owners can complete a loan application and receive a decision in a matter of minutes, enabling them to get funding quickly at an affordable rate. When small businesses succeed, they create jobs, support local communities, and drive the economy forward - that’s why we care about helping them win. To us, nothing is more important.

Why Work With Us

The traditional banking system is broken, so we’re building a better one. We’ve never been ones for the status quo. We believe in questioning convention, experimenting, innovating, and finding a better way. We believe in those made to do more, and that includes our employees. We seek and hire the best by providing great benefits, perks, and pay.

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