People Operations Lead

Technical Skills:

• Manages and leads all aspects of People Operations including, but not limited to: onboarding and offboarding, immigration projects, policy creation and maintenance, system management (Dayforce), compliance, internal mobility, and various other strategic processes.
• Ensures compliance with employment laws and regulations globally.
• Develops and updates People policies and the employee handbook with evolving company and workforce needs.
• Develops and tracks key People metrics to inform decision-making and track trends.

Complexity and Impact of Work:

• Leads critical People Operations projects aimed at enhancing operational efficiency and the overall employee experience. Proactively identifies opportunities to improve, automate, and scale existing processes.
• Optimizes current People tech stack to ensure our systems and tools meet the needs of Anchorage and contribute to overall positive employee experience
• Proactively ensures knowledge is shared and processes are scalable within the People Operations team to avoid single points of failure and unnecessarily manual work.

Organizational Knowledge:

• Clearly understands and effectively communicates the ways People Operations contributes to Anchorage's growth and success.
• Partners with cross-functional stakeholders to build processes and policies that support Anchorage’s overall goals.
• Supports and grows workplace operations at our key global locations: NYC, Porto, Lisbon, and Singapore.

Communication and Influence:

• Is recognized as a subject matter expert and strong leader for end-to-end People Operations both within the People team and across the organization.
• Identifies, leads, and communicates challenges and solutions, ensuring alignment across the People team and secures buy-in from key stakeholders.
• Builds trust and credibility by serving as a key point of contact for employees on People policies, process, and systems.

Team Leadership:

• Develops team members through individual coaching, goal setting, and performance management
• Defines People Operations team direction and priorities and clearly communicates strategy to team members while effectively translating strategy into individual goals, priorities and expectations.
• Fully owns People Operations resource planning and end-to-end hiring process, and is accountable for achieving hiring goals.

You may be a fit for this role if you have:

• 4-6 years of HR or People Operations experience, preferably at least some in a startup or high-growth environment
• Strong knowledge of HR best practices and employment laws
• Technical experience with Dayforce
• Excellent communication and interpersonal skills
• Ability to handle confidential information with discretion
• Bias toward action, but an ability to acknowledge and fix mistakes quickly
• Proactive problem-solver with a data-driven approach
• Adaptable and comfortable with ambiguity and rapid change

Although not a requirement, bonus points if:

• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)