People Operations Lead, Cashalo

At Tilt, we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond credit scores, using over 250 real-time financial signals to recognize real potential. With millions of customers worldwide, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.

The Opportunity: People Operations Lead
Cashalo is a fintech platform extending credit and financial services to underserved Filipinos and it's part of the Tilt group. As HR & People Ops Manager, you'll own everything people-related for the Philippine entity: payroll, statutory compliance, benefits, the full employee lifecycle, and the operational seam between a global recruiting team and a smooth candidate experience on the ground.

This is a greenfield opportunity to build a People Ops function from scratch - one that scales through systems and automation, not headcount. The right person is deeply fluent in Philippine labor law, operationally rigorous, and genuinely energized by the challenge of making a global framework work in a local market.

• Own PH People Operations: Lead day-to-day HR for the Cashalo entity: payroll administration, statutory compliance (SSS, PhilHealth, Pag-IBIG/HDMF, 13th month pay), and benefits programs for Philippines-based employees.

• Run the full employee lifecycle: Manage onboarding through offboarding for PH-based staff in close coordination with a distributed global People team.

• Own local hiring operations: Execute pre-employment requirements, offer letters, and onboarding readiness, the critical link between a global recruiting team and a candidate's first day.

• Navigate employee relations with confidence: Apply the twin-notice rule, manage administrative hearings and termination proceedings, and represent the company in SENA, knowing when to escalate to counsel before situations compound.

• Build scalable People Ops systems: Develop playbooks, leverage HRIS tooling, and embed AI into workflows: drafting policies, synthesizing employee feedback, researching regulatory changes so the function scales without scaling headcount.

• Serve as the PH subject-matter expert: Flag early when global programs conflict with local labor law or cultural context, and translate company-wide frameworks into what actually works in the Philippines.

• Develop the team: Manage and grow junior HR team members as the function matures.

• 6–9 years of HR/People Ops experience with hands-on command of Philippine HR operations: SSS, PhilHealth, Pag-IBIG/HDMF, 13th month pay, and the full compliance landscape.

• Deep working knowledge of the Philippine Labor Code: twin-notice rule, due process requirements, administrative hearings, and SENA proceedings.

• Proven experience running local hiring operations: offer execution, pre-employment requirements, onboarding readiness in partnership with a centralized recruiting team.

• Hands-on HRIS experience with a rigorous approach to data accuracy, and demonstrated use of AI tools to accelerate People Ops work.

• Comfortable operating without a perfect playbook: you do the work yourself while building the systems others will follow.

• Experience managing or developing junior HR team members.

1. Initial Recruiter Call: A conversation to learn about your experience and what you're looking for in your next role.

2. Hiring Manager Interview: A deeper discussion about your experience.

3. Skills Panel: Meet with Tilt team members to discuss your expertise and problem-solving approach.

4. Leadership Conversation: A final conversation with a leader to discuss how you'll contribute to Tilt's mission, and how we can help you achieve your career goals along the

Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.

• Virtual-first teamwork: The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.

• Competitive pay: We're big on potential, and it's reflected in our competitive compensation packages and generous equity.

• Complete support: Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.

• Visibility is yours: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.

• Paid global onsites: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.)

• Impact is recognized: Growth opportunities follow your contributions, not rigid promotion timelines.

We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non-negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.

You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.