People Operations Generalist

Posted 2 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
95K-110K Annually
Mid level
Artificial Intelligence • Cloud • Software
Harness is the AI-native software delivery platform company.
The Role
The People Operations Generalist will manage onboarding, offboarding, HRIS data, immigration cases, and compliance while supporting the People Business Partner team and handling U.S. legal requirements.
Summary Generated by Built In

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. 

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. 

With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.

Position Summary

We’re looking for a People Operations Generalist to join our Global People Operations team! The ideal candidate thrives in a startup environment, is very hands-on, naturally curious, and highly collaborative. This role is based in the U.S., with a preference for candidates in the Bay Area. This role will be responsible for updating our HRIS, U.S. compliance, immigration, and supporting our People Business Partner team with a focus on supporting the Americas. This role will work cross-functionally with other G&A teams to provide operational, compliance, and administrative support to the business. This position reports to the Senior Manager, People Operations.

Key Responsibilities

Onboarding & Employee Lifecycle

  • Partner with the Talent Acquisition and People Operations teams to ensure alignment for onboarding new hires
  • Complete I-9 verifications and process E-Verify for all new hires
  • Partner with a cross-functional onboarding team to stay current on new hire pipelines and ensure a seamless onboarding experience
  • Own all H-1B and visa transfers for U.S. new hires

Offboarding

  • Partner with the PBP team to coordinate all the offboarding for the Americas 
  • Maintain up-to-date U.S. termination documentation across all states
  • Complete and manage all involuntary offboarding documents at the direction of the Legal and PBP teams

HRIS & Data Management

  • Partner with team to manage our people data and maintain data integrity in our HRIS (HiBob)

Immigration & Global Mobility

  • Manage day-to-day immigration cases 
  • Manage global mobility cases end-to-end, including international transfers 
  • Coordinate with external immigration counsel on visa requests and ensure timely processing.

Compliance & Operations

  • Work with the Senior Manager to ensure legal compliance with all applicable U.S. federal, state, and local employment law
  • Provide overall People Operations support to the team and organization through the ticketing system.
  • Collaborate cross-functionally to develop workflow improvements and document new procedures.
  • Identify and implement process improvements for efficiency and scale.
  • Operate in an extremely organized manner, managing multiple and sometimes conflicting priorities, while being proactive and anticipating what needs to be done ahead of time.
About You
  • Bachelor’s degree or higher with at least 3+ years of HR experience.
  • Strong knowledge of U.S. federal, state, and local employment laws and industry best practices.
  • Experience supporting a global workforce and a basic understanding of global employment law.
  • Hands-on experience maintaining an HRIS system, including data entry, access management, reporting, and managing workflows.
  • Highly organized with the ability to manage multiple, and sometimes conflicting, priorities.
  • Strong attention to detail with a focus on data accuracy and integrity.
  • Excellent interpersonal, communication, and customer service skills with a desire to work in a collaborative environment.
  • Proven ability to handle highly confidential data with professiona
  • ism and discretion.
  • Excited to support the full employee journey at Harness.
Work Location

Hybrid, San Francisco Bay Area

What you will have at Harness
  • Competitive salary
  • Comprehensive healthcare benefits
  • Flexible Spending Account (FSA)
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Flexible Time Off and Parental Leave
  • Monthly, quarterly, and annual social and team building events
  • Monthly internet reimbursement
Pay transparency
$95,000$110,000 USD
Harness in the news:
  • Accelerating Our Mission to Bring AI to Everything After Code
  • Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation
  • How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal
  • Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
  • Harness has been named to the Inc. Power Partner list for software delivery success

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

At Harness, we care about your privacy and are committed to protecting your personal data. For additional information on this topic, you can visit our privacy Portal: https://harness-privacy.relyance.ai/

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

Skills Required

  • Bachelor's degree or higher
  • 3+ years of HR experience
  • Strong knowledge of U.S. federal, state, and local employment laws
  • Hands-on experience maintaining an HRIS system
  • Experience supporting a global workforce

Harness Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harness and has not been reviewed or approved by Harness.

  • Fair & Transparent Compensation Pay is considered competitive across many roles, with engineering noted as particularly strong. Feedback suggests role-level compensation details for sales are relatively visible, aiding clarity around base and OTE.
  • Leave & Time Off Breadth Programs like flexible PTO, parental leave, periodic company-wide Fridays off, and a dedicated Recharge & Reset benefit expand time-away options. Feedback suggests these cadence-based days help employees meaningfully disconnect.
  • Healthcare Strength Core medical, dental, and vision coverage is highlighted alongside an Employee Assistance Program and wellness initiatives. Mental health and wellbeing support complement the primary plans.

Harness Insights

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The Company
HQ: San Francisco, CA
900 Employees
Year Founded: 2017

What We Do

Harness is a leader in AI-native software delivery, dedicated to empowering developers and engineering teams worldwide. We revolutionize how software is built, tested, deployed, and optimized by driving efficiency, reliability, and speed throughout the software development lifecycle. At Harness, we envision a world where developers focus on innovation, free from repetitive tasks, supported by tools that streamline every step. Our platform leverages AI and automation across all key pillars of software delivery: Continuous Integration, Continuous Delivery, Feature Flags and Experimentation, Cloud Cost Management, Security Testing, and more. By automating traditionally manual processes that slow down engineering teams, Harness enables organizations to release software faster, reduce errors, and optimize costs—all while enhancing the developer experience and flexibility. Harness is transforming software delivery on a global scale. As a pioneer in AI-driven automation, we streamline complex development processes, eliminate inefficiencies, and empower developers to innovate freely. Our mission is ambitious: enabling millions of developers to deliver code faster, more reliably, and with greater ease than ever before.

Why Work With Us

Harness is built on a culture of growth, collaboration, and transparency, where team members are encouraged to push boundaries and solve meaningful challenges. We invest in personal and professional development, value work-life balance, and foster a supportive environment—making Harness an ideal place to make a real impact in tech.

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