People Operations Generalist

Posted 11 Days Ago
Be an Early Applicant
Toronto, ON
In-Office
65K-80K Annually
Mid level
Artificial Intelligence • Healthtech • Software
The Role
The People Operations Generalist supports day-to-day operations in HR, focusing on administration, continuous improvement, employee engagement, and office management while leveraging AI and automation tools.
Summary Generated by Built In

About Kindsight: 

Kindsight builds technology that helps fundraisers make a difference. For decades, Kindsight has supported the education, healthcare, and nonprofit sectors with fundraising tools and the largest charitable giving database on the market. And as the giving sector evolves, so does Kindsight. As the leader in fundraising intelligence, Kindsight leverages real-time data and AI to help thousands of organizations around the world identify, manage, and engage with donors - at any scale. With purpose-built CRMs that corral all of that donor information and campaign tracking into one place, donor prospect research tools that offer proactive insights and real-time donor intel, and generative AI that creates personalized, meaningful content drafts at scale, Kindsight’s product suite is truly changing the game for donor fundraising.

Position Summary:

The People Operations Generalist is a key execution partner within the People & Culture team, responsible for keeping the day-to-day people operations engine running smoothly while continuously improving how work gets done. This role is highly operational, detail-oriented, and impact-driven - owning core People & Culture administration, supporting a distributed workforce, and helping deliver internal events that build connection and engagement.

You’ll work closely with the people team leaders to support scalable people programs, streamline processes, and ensure a consistently great employee experience. This role is ideal for someone who’s obsessed with efficiency, loves problem-solving, and is excited to leverage AI and automation to make People Operations smarter and simpler.

Applications for this role will close on February 17, 2026.

What You’ll Do:

People & Culture Administration

  • Own and execute day-to-day People Operations activities across the employee journey, including onboarding, offboarding, employee changes, documentation, and data management
  • Support benefits administration, leave tracking, and compliance-related processes and other tasks as required, in partnership with internal and external stakeholders
  • Respond to employee questions and requests with clarity, care, and a strong service mindset
  • Identify inefficiencies in existing processes and proactively suggest improvements to enhance the employee experience
  • Partner with the Talent team to support recruitment coordination as required, helping maintain an organized, timely, and positive candidate experience.

Efficiency, Automation & Continuous Improvement

  • Leverage AI tools and automation platforms to streamline workflows, reduce manual effort, and improve accuracy
  • Create and maintain documentation, templates, and playbooks to support scalable operations
  • Bring creative problem-solving to ambiguous challenges, always looking for better, simpler ways to work

Internal Events & Connection

  • Plan, coordinate, and execute internal events that foster connection, engagement, and a strong sense of belonging across a distributed workforce
  • Support company-wide moments, team events, and culture-building initiatives from planning through execution and follow-up
  • Lead internal committees, including Kindsight Cares and the Kindsight Community Committee, helping drive participation, momentum, and meaningful impact
  • Manage logistics, timelines, communications, and post-event learnings to continuously improve future events and connection initiatives

Office Management (Physical & Virtual)

  • Manage office operations virtually for physical spaces, partnering with vendors and internal stakeholders as needed
  • Ensure office and remote work experiences are smooth, consistent

What We’re Looking For:

  • 2-4 years experience in People Operations, HR coordination, or a related administrative or operations-focused role
  • Strong attention to detail with the ability to manage multiple priorities and deadlines
  • A continuous improvement mindset, you’re always looking for ways to make processes more efficient and effective
  • Comfort using AI tools (such as ChatGPT, Gemini, Claude) and curiosity about automation platforms like Zapier or n8n
  • Creative problem-solver who enjoys untangling messy processes and turning them into clear, repeatable workflows
  • Clear, friendly communicator who builds trust with employees and partners
  • Comfortable working in a distributed, remote-first environment and supporting virtual operations

Compensation Range: $65,000 - $80,000 CAD OTE annually, based on experience, market benchmarks and role complexity. We aim to offer fair, competitive pay that reflects your skills and the market.

This advertised position is for an existing vacancy at Kindsight. At Kindsight, we’re proud to be a place where everyone belongs and has an equal opportunity to contribute, thrive and grow. We hire based on skills, potential, and impact, and we believe our differences fuel innovation. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. We’re building a workplace where everyone has the opportunity to do meaningful work and make a difference.

We leverage artificial intelligence (AI) tools to support certain aspects of our recruitment process. These tools may help with resume screening, drafting job descriptions, creating interview questions and occasionally identifying potential candidates. All hiring decisions are made by our people, not AI. Our intent is to use AI thoughtfully to streamline administrative tasks, improve the candidate experience and support fair, unbiased hiring practices consistent with industry standards.

Applications for this role will close on February 17, 2026.

Top Skills

Ai Tools
Automation Platforms
Chatgpt
Claude
Gemini
N8N
Zapier
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The Company
HQ: Charlottetown, PE
332 Employees
Year Founded: 2023

What We Do

Kindsight helps nonprofits make a difference with advanced fundraising tools, real-time donor insights, and cutting-edge AI. Our unique CRM combines live donor scores, dynamic profiles, and the largest charitable giving database to connect organizations with donors who care. We’re redefining fundraising—so you can focus on changing the world.

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