People Operations Generalist

Posted Yesterday
Hiring Remotely in USA
Remote
Mid level
Artificial Intelligence • Healthtech • Software • Telehealth
We are on a mission to bring world-class care to seniors living with chronic conditions, through AI powered care.
The Role
Manages employee lifecycle operations, including onboarding, offboarding, HR records, HRIS administration, benefits, leave management, compliance, reporting, audits, and employee support. Partners with vendors and internal teams on HR technology, engagement, performance, communications, and process improvements while maintaining accurate and confidential employee data.
Summary Generated by Built In

At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team!

What is the People Operations Generalist role?

As our People Operations Generalist, you'll be the operational backbone of the People team, ensuring employees have an outstanding experience from onboarding through offboarding. You'll partner across the business to execute people programs, improve processes, maintain compliance, and support the day-to-day operations that keep a high-growth organization running smoothly.

What you’ll be doing:

  • Own employee lifecycle administration including onboarding, offboarding, job changes, promotions, and organizational updates.
  • Maintain employee records and ensure data integrity across HR systems.
  • Manage HR documentation, employee files, and process documentation.
  • Support new hire orientation and ensure a seamless onboarding experience.
  • Respond to employee questions regarding policies, benefits, payroll, and HR processes.
  • Administer HRIS and other People systems, ensuring accurate employee data.
  • Generate regular and ad hoc reports for leadership.
  • Audit HR data and recommend process improvements to increase efficiency and accuracy.
  • Assist with HR technology implementations and enhancements.
  • Support benefits enrollment, qualifying life events, and open enrollment.
  • Partner with external vendors to resolve employee benefit questions.
  • Coordinate leave administration, including FMLA, ADA accommodations, workers' compensation, and state leave programs.
  • Help ensure compliance with federal, state, and local employment laws.
  • Maintain I-9 compliance, personnel files, and required employment documentation.
  • Assist with audits, reporting requirements, and policy updates.
  • Support background check, employment verification, and credentialing processes as needed.
  • Help coordinate employee engagement initiatives and recognition programs.
  • Assist with performance review cycles and talent programs.
  • Support internal communications and People team projects.
  • Continuously look for opportunities to improve the employee experience.

What you’ll bring

  • Bachelor's degree in Human Resources, Business Administration, Psychology, or related field is required
  • 3–5 years of Human Resources or People Operations experience is required
  • Experience supporting a fast-paced startup or high-growth company.
  • Strong knowledge of employment laws and HR best practices.
  • Experience administering HRIS platforms (Rippling, BambooHR, Workday, ADP, UKG, or similar).
  • Advanced proficiency with Google Workspace and Microsoft Office.
  • Exceptional organizational skills with strong attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities while maintaining accuracy and confidentiality.
  •  

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
  • 3-5 years of Human Resources or People Operations experience
  • Experience supporting a fast-paced startup or high-growth company
  • Strong knowledge of employment laws and HR best practices
  • Experience administering HRIS platforms such as Rippling, BambooHR, Workday, ADP, UKG, or similar
  • Advanced proficiency with Google Workspace and Microsoft Office
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities while maintaining accuracy and confidentiality
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The Company
HQ: Nashville, Tennessee
150 Employees
Year Founded: 2021

What We Do

At CopilotIQ, our mission is clear: we are dedicated to delivering world-class care to seniors facing chronic conditions such as diabetes and hypertension. We firmly believe that every patient should have access to expert healthcare monitoring, consistent data collection, thoughtful support, and personalized care. Our primary focus is on prevention – averting heart attacks and strokes before they even arise. CopilotIQ is at the forefront of pioneering solutions that proactively address diabetes and hypertension, preventing them from escalating into crises. We collect an extraordinary 1,000 times more data than traditional healthcare providers. Our AI-powered software anticipates problems, signals nurses for timely intervention, and drives comprehensive treatment plans. By uniting the expertise of consistent remote nursing with cutting-edge AI technology, we provide patients with customized and proactive care. In our ongoing pursuit of excellence, we're expanding the use of wearables and non-invasive devices to multiply the volume of data points from thousands to millions. CopilotIQ is not merely transforming healthcare; we are empowering seniors to lead healthier lives, free from the looming threat of medical emergencies.

Why Work With Us

At CopilotIQ, our uniqueness lies in fusing advanced AI with personalized clinical care, revolutionizing senior chronic condition management. We're a mission-driven team, dedicated to improving lives and shaping healthcare's future. Our remote-friendly culture values diversity, fostering innovation through varied backgrounds and abilities.

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