People Operations Coordinator

Posted 21 Days Ago
Chicago, IL, USA
Hybrid
50K-60K Annually
Junior
Productivity • Professional Services • Sales • Software • Consulting
The AI-powered Professional Services platform enabling intelligent decisions and delivering profitable growth.
The Role
The People Operations Coordinator supports HR activities and office operations, enhancing employee experience and assisting in recruitment and training efforts while maintaining a welcoming workplace environment.
Summary Generated by Built In

BigTime is looking for a full-time People Operations Coordinator to support our Chicago office and partner with our People team. This role blends People Operations coordination with hands-on ownership of the office experience, making it ideal for someone who enjoys both employee-facing work and creating a well-run, welcoming workplace. This is a great opportunity for someone early in their career who is interested in learning more about HR, recruiting, and talent development, while also gaining hands-on experience in office operations.


In this role, you’ll split your time between supporting day-to-day People Operations work and owning the day-to-day experience of our Chicago office. You’ll play a key role in both employee lifecycle processes and ensuring our workplace runs smoothly and efficiently. This is a hybrid role based at our Chicago headquarters.


This role has two core areas of focus: 

People Operations Support

  • Assist the People team with HR administrative tasks, including data entry, document management, and employee records
  • Support recruitment coordination, including interview scheduling, candidate communication, and onsite interview logistics
  • Assist with new hire onboarding, ensuring a smooth and positive employee experience
  • Provide support for talent development initiatives, such as training coordination, tracking participation, and organizing learning sessions
  • Help maintain People Ops processes, documentation, and internal resources
  • Partner with People team members on special projects as needed

Office Experience and Operations

  • Serve as the primary on-site point of contact for employees, visitors, and vendors
  • Greet and assist visitors, clients, and employees
  • Manage office supplies, inventory, mail, and package handling
  • Coordinate meeting rooms, catering, and office events
  • Maintain office access and security (badges, access codes, keys)
  • Support new hire IT onboarding and office setup
  • Oversee office equipment maintenance and troubleshoot issues
  • Maintain a clean, professional, and welcoming office environment
  • Assist with space planning, seating arrangements, and office layouts
  • Support team-building activities and culture initiatives
  • Take ownership of creating a positive, organized, and efficient in-office employee experience 

Why this role is a great fit:

  • Hands-on exposure to HR, recruiting, and talent development
  • Opportunity to learn People Operations in a growing SaaS company
  • Supportive team environment with room to grow
  • Ideal stepping stone into a future People Ops, HR, or Recruiting role

 

Our ideal candidate will have:

  • 0–2 years of experience in an administrative, office, or people-focused role (or relevant internships)
  • Strong organizational skills and willingness to learn
  • Friendly, professional communication style
  • High attention to detail and reliability
  • Comfortable working independently while knowing when to ask questions
  • Interest in HR, recruiting, or People Operations is a strong plus

 

Working at BigTime has its benefits!

  • Competitive salary and bonus potential
  • Company-paid benefits, including medical, dental, vision, disability, and life insurance
  • Generous time off and paid company holidays
  • Company-provided latest technology & software tools
  • Hybrid schedule (combination of remote and in-office at our Chicago HQ)

Compensation & Benefits
The pay range for this position is $50,000.00-$60,000.00 annually. Actual compensation will be determined based on experience, skills, and qualifications.

Equal Opportunity Employer
BigTime Software, Inc. is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Reasonable Accommodations
If you require a reasonable accommodation during the application or interview process, please contact Elaina Johnsen, Senior Manager of People & Culture ([email protected]).

Employment Eligibility
All applicants must be authorized to work in the United States.

Additional Information
This position may be subject to a background check in accordance with applicable laws. Employment with BigTime Software, Inc. is at-will and may be terminated at any time, with or without cause or notice.

Skills Required

  • 0-2 years of experience in an administrative, office, or people-focused role
  • Strong organizational skills and willingness to learn
  • Friendly, professional communication style
  • High attention to detail and reliability
  • Interest in HR, recruiting, or People Operations

What the Team is Saying

Jovani
Clara
Kwame
Brian O'Donnell
Neil
Mary Pat
Derek
Faith
Ashby
Mike
Matt
Faith
Marni
Nicole
George

BigTime Software, Inc. Compensation & Benefits Highlights

  • Healthcare Strength Company‑paid medical, dental, and vision are highlighted, and the health plan is described as strong. Wellness‑oriented healthcare additions such as mental health benefits and FSAs further broaden coverage.
  • Leave & Time Off Breadth Generous time off and holidays are promoted, with flexible PTO, sick days, volunteer time, and two additional “Refresh Days.” Paid parental leave and a post‑parental return‑to‑work program are also included.
  • Wellbeing & Lifestyle Benefits Perks include weekly lunch stipends or catered meals, snacks and drinks, gym membership access in Chicago, weekly yoga, fitness stipends, commuter/Divvy benefits, and company outings. Structured DEI programming and ERGs are also part of the offering.

BigTime Software, Inc. Insights

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The Company
HQ: Chicago, IL
175 Employees
Year Founded: 2002

What We Do

Leading a successful professional service firm is an art. Running a profitable firm is a business. We understand this because our founder ran an IT Consulting firm for over 15 years. He grappled with the same challenges that professional service firm owners face today. How do I know what my employees are working on? How can I connect time and expenses to clients or projects for billing? What resources do I have available? How can I see relevant reports on the firm’s performance? The list goes on. The problems our founder faced drove the development of an AI-powered professional services automation platform specific to the needs of operational and financial leaders in professional services firms. We know that time tracking is more than timesheets. Time is information. We connect time with every part of your firm’s workflow so that all of the data you’ve collected with BigTime is the basis for metrics-driven reporting that informs your decisions. We live by our founder’s purpose - to help professional service firms combine the art of leadership with the business of being profitable.

Why Work With Us

At BigTime, we foster a culture that values and listens to what employees have to say. We are a high growth company where each employee has the ability to make an impact and develop personally and professionally and grow from within.

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BigTime Software, Inc. Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
Company Office Image
HQTempe, AZ
Boston, MA
Wrocław, PL
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