ABOUT THE ROLE
Navan is hiring a People Operations Coordinator to play an instrumental role in creating and maintaining an exceptional employee experience on a global scale. This role directly supports our values and culture by ensuring our HR operations run smoothly and effectively. You'll manage day-to-day global People operations, data integrity in our HRIS (Workday), and oversee our ticketing request queue (JIRA). This is a hands-on, tactical role that spans all stages of the employee lifecycle, offering tremendous opportunities for learning and creativity in a fast-paced, dynamic environment.
What you’ll do:
- Act as the first point of contact for all People-related inquiries, ensuring timely, accurate responses.
- Provide queue management for internal and external employee inquiries through JIRA and escalate complex issues as necessary.
- Manage employee data changes and audits in Workday, maintaining data integrity and compliance.
- Oversee onboarding tasks (background checks, work authorization), offboarding processes, and the contingent worker program.
- Draft employment-related letters, agreements, and contracts as needed.
- Support compliance efforts by tracking training completion, managing outstanding employee tasks, and overseeing audit dashboards.
- Develop and maintain internal resources and knowledge base articles for employees.
- Assist with compliance audits, process improvements, and system updates
- Partner with the People team to identify and implement process improvements to enhance employee experiences.
What We're Looking For:
- 1+ year experience in a similar role
- Must have Workday experience
- Familiarity with HR systems and case management tools (e.g., JIRA, zendesk, servicenow)
- Exceptional attention to detail and organizational skills with the ability to manage multiple tasks and prioritize effectively
- Proven track record of supporting HR processes, data management, and employee lifecycle activities
- A proactive mindset with the ability to prioritize and act independently.
- Excellent communication skills and a customer-service orientation.
Skills Required
- 1+ year experience in a similar role
- Experience with Workday
- Familiarity with HR systems and case management tools
- Exceptional attention to detail and organizational skills
- Proven track record in supporting HR processes and data management
- Excellent communication skills
What the Team is Saying
Navan Compensation & Benefits Highlights
How does Navan ensure its pay and bonus plans are competitive?
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Navan Insights
What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
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