People Operations Coordinator

At Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth.

What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. We believe that where you do business shouldn’t determine your success or ability to scale. We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets.

We're not alone in realising this crucial need; we're backed by world-class investors including Y-Combinator, Quona, and MEVP. With Verto receiving the Milken-Motsepe Prize, appearing on CNBCs list of fastest growing UK companies, the Deloitte Fast 50 and Sifted’s fastest-growing UK tech companies, we are building a seamless cross-border payment future.

Join us as we continue to grow and transform global finance.

This role is the heartbeat of our office operations and employee experience. As the essential backbone of the team, you will ensure everything runs smoothly from the moment someone walks through our doors to their ongoing journey with Verto. You will champion our people processes, shape our vibrant culture, and manage the physical workspace, enabling our dynamic team to scale and focus on what they do best. We are seeking a results-driven, highly organised People Ops Coordinator who thrives in a fast-paced environment to join our team.

• Orchestrating the full employee lifecycle, from seamless onboarding (equipment setup, orientation) to smooth offboarding procedures.

• Serving as the welcoming face of Verto, managing all admin and logistic related duties for the office.

• Owning and refining critical HR processes, including background checks (using Zinc) and HRMS management (Hibob).

• Overseeing office facilities, including building management, access control, and health & safety compliance.

• Driving internal engagement by organising company-wide socials, events, and crafting impactful internal communications.

• Maintaining impeccable HR records and systems, managing benefits administration, and coordinating recognition initiatives like 'Employee of the Month'.

• Providing essential support for core HR functions, such as issuing contracts, administering learning platforms (Udemy), and assisting with performance reviews.

• Acting as the first point of contact for employee inquiries.

• Proven experience in an administrative support and People/HR-related role.

• Exceptional organisational and time management skills with a keen eye for detail.

• Strong communication skills, both written and verbal, with the ability to interact professionally at all levels.

• Proficiency in Google Suite and general HRMS systems.

• A high degree of discretion and confidentiality when handling sensitive information.

• A proactive, resourceful nature with strong problem-solving aptitude.

• Experience working specifically within a fast-paced startup environment.

• Familiarity with specific HRMS platforms like HiBob, GreytHR, BambooHR, Keka, DarwinBox, etc.

• Experience in managing people function for a growth stage company.

It will have a chat with the talent team, an aptitude test and a couple of interview rounds.

• Love asking “why?”

• Value solving problems over just completing tasks

• Understand sync vs. async communication practices

• Thrive in ambiguity and change

• Actively seek feedback

• Prioritise impact over activity

• Are fun to work with - we love good humour!

• Mission-Driven Impact Work: Be at the forefront of simplifying cross-border payments, directly contributing to a borderless future for global businesses, particularly in emerging markets.

• High Performance & Ownership: We empower you to take risks, be results-driven, and take ownership. Act fast, deliver impactful results, and make the impossible possible. We set you up for success.

• Collaborative & Supportive Environment: We work "as one," sharing successes and failures openly. We foster a transparent, supportive atmosphere where everyone does their best. A community of colleagues from varied backgrounds, who care deeply about their craft, collaborate with purpose, and enjoy the journey together.

• Industry Competitive Compensation & Benefits: We compensate our employees in recognition of the great value they bring to the business; our compensation and benefits package are competitive in the industry across all our geographies. This includes performance based salary reviews, comprehensive health and wellness benefits, generous paid time off and flexible working arrangements to support your career and life.

• Our Core Values: Our core values mirror the focus we have, energy we bring to work and shared expectations within the team.

  • Champion the Mission: We are driven by curiosity and belief to solve cross-border payments pain points globally.

  • Be the Best: We are open, take appropriate risks, adopt a results-driven approach, and are the best at what we do.

  • Work as One: We are transparent with sharing failures and mistakes as well as successes.

  • Go the Extra Mile: We deliver beyond what is possible. We make impossible possible.

  • Customer First: We are creative in solving existing problems and bold in designing a new and better experience for customers.

  • Run with It: We are determined, seek challenges, take ownership of tasks, act fast and deliver results.

Verto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.