People Operations Coordinator

We are looking for a People Ops Coordinator to join our fast-paced and growing company. In this role, you’ll learn the ropes of HR operations while providing critical support to our employees throughout their life cycle at Collective Health. Our ideal candidate is a self-starter who is excited to support our day-to-day operations while helping to improve our processes as we grow. We also know that good data is crucial to making sound business decisions, and you’ll play a key role in helping us make sure the information we track is accurate and up-to-date. 

Our People Operations team is small but mighty, and we work in close collaboration with one another on all our projects and programs. As a member of this team, you’ll have the opportunity to learn and grow in a high-trust environment where you’ll be encouraged to exercise creativity and suggest improvements in your focus areas.

• Welcome and onboard new employees: you are responsible for crafting the new hire experience from offer to new hire orientation to i9 verification and everything along the way.
• Maintain accurate employee records: you know the importance of data integrity and maintain timely employee records for job changes, manager changes, promotions, and payroll changes
• Answer help requests sent to our team within a ticketing system
• Support the smooth transition out of the company for departing employees by managing the termination process
• Provide coordination support to a broad array of projects and programs across the People team including ordering swag, helping with our monthly manager updates, assigning and tracking company trainings, and providing assistance with immigration and employment verifications, and plugging into special projects as needed.

• A strong appetite for learning 
• Experience working in a high volume, dynamic environment
• An eagle eye for detail
• Fantastic written and verbal communication skills
• Interest in building a career in People Ops
• Knowledge of core tools such as email, Google docs, and cloud based software. Ideally you have some working knowledge of Excel or Gsheets and a willingness to learn more.
• The ability to successfully follow a defined process or identify places where more information is needed.
• The ability to successfully engage and collaborate with people involved in day to day workflow inside and outside the People team.  

The expected start date for this role is August 2025

This is a hybrid position based out of our Plano office, with the expectation of being in office at least two weekdays per week. #LI-hybrid 

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the hourly rate, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.