People Operations Coordinator

*6 MONTH FIXED TERM CONTRACT*

ABOUT RAPP 

We stand up for individuality. We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s wellbeing.  

As a diversity champion, equal opportunities and disability confident employer and an ardent advocate of flexible working we understand that everyone has unique requirements and needs.

We are a global creative agency, but the individual really is at the heart of everything we do. We use data to find out what makes them tick. We use technology to talk to them one-to-one – but to one million at a time. And we use creativity to encourage them to engage, click, buy and bond, again and again.  

Each brand is unique and has its own individual challenges. We pride ourselves in rising to each and every one of them, for brands such as KFC, Mercedes Benz, IKEA, Paypal and Virgin Media 02.

Us

In order to foster collaboration and relationships, our hybrid model requires three office days per week. As equal opportunities proponents, we are open to discuss any hybrid working related needs during the initial screening.

The Health and Wellbeing of our people matters immensely to us at RAPP which is why we work with Sanctus (mental health partner) and Sayge (professional development), to offer personal and professional support coaching for all our Employees. We also have a dedicated Learning and Development team and offer regular career conversations and bespoke L&D programmes so that you can leave us with more than when you started.

We recognise that the work of diversity, equity and inclusion calls on all of us. That’s why we set up The Neighbourhood. A collective of people, at different stages of the DE&I journey, whether impacted or allies, dedicated to helping our colleagues take ownership and effect change across 4 key pillars; Anti-racism, Disability, Gender & LGBTQ+ and Parents & Carers.

You’re better at work when you feel better in yourself.  So, in addition to your annual holiday, you can take a “Me” day and an “Us” day, every year. Your “Me” day is for you to invest in yourself – go after a life goal, meditate, learn to paint, bake cakes or just have a duvet day watching Netflix!

Your “Us” day is all about giving back and helping others – volunteer, pick litter at a local park, hang out with the elderly or raise money for a local charity.

Whatever stage of life you are at, we make sure you have the tools you need to have a healthy work life balance.

The Opportunity

We are seeking a highly organized and detail-oriented People Operations Coordinator to join our team. The ideal candidate will have a passion for HR and a strong background in managing the employee lifecycle, with a focus on onboarding, offboarding, and HRIS systems. You will be responsible for ensuring accuracy and efficiency in all processes, demonstrating exceptional time management and adaptability in a fast-paced environment. Strong communication skills, a process-driven approach, and the ability to take initiative are essential for success in this role. If you are curious, flexible, and committed to operational excellence, we encourage you to apply.

• Owning and managing all Starters, Leavers and Employee Lifecycle processes including but not limited to issuing contracts, RTW checks, onboarding, IT equipment, probation periods, Leavers letters and exit interviews.
• Management of all other contractual changes, FTCs and contingent workers.
• Running weekly HR inductions for new staff.
• HRIS management.
• Being first port of call for people related queries and management of the People inbox.
• Coordination of internal “Superconnector” awards scheme.
• Coordinating and contributing to People Team projects.

Role Requirements

• Previous HR related administration experience as a minimum, with HRIS and onboarding/offboarding workflow management experience.
• Strong interest in working HR Ops.
• Strong organisational skills and exceptional attention to detail.
• Discretion is essential as you’ll be handling confidential data.
• Excellent Microsoft Office skills.
• Friendly, positive and approachable working style.

Recruitment process

We’re not a 9 stage interview process agency. We like to keep recruitment swift, lean and individual and find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus we have a team on hand to answer questions throughout the process.