Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
The People & Program Operations team comprises trusted consultants to our People Partners and the business leaders at Roku. We are responsible for all aspects of the employee's journey while working at Roku, from onboarding through payroll to implementing, administering, and evolving compensation and benefits programs across Roku globally.
We are looking for a People Operations Coordinator (HR Operations Coordinator) to join us in Bangaluru, India. We seek someone to join our global team as we scale and improve operational support for our current employees and develop innovative solutions for our rapid business growth globally. Our ideal candidate will be a self-starter with global experience in HR operations, Payroll, and Benefits support. Reporting to the Manager of People Operations is a 'hands-on' position that requires strong attention to detail, the ability to look around corners, and skills to support our global processes and expansion projects.
About the Role
This role is truly global; you will need to have an operational and global mindset. In this role, the ideal candidate will assist in implementing and administrating scalable HR processes, policies, and practices for most countries where the company operates. The candidate must maintain detailed knowledge of assigned HR, Benefits, and Payroll programs within the regions they support and assist employee inquiries via the company's case management tool. The candidate will be an escalation point, collaborating with cross-functional partners across other Centres of Excellence (COEs) and vendors to support employee needs.
It would help if you were a strong problem solver and self-starter who can drive processes and operational support with little guidance. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs.
What you will be doing
• Manage the department's Service Desk, handling inquiries and cases from all company locations globally.
• Support ad-hoc requests for employee data changes and generation of Workday reports.
• Review, audit, correct, and report employment data through different HR tools, both internal and external, to Roku, ensuring data accuracy across different platforms.
• Serve as the primary presenter for the company's new hire orientation sessions, delivering essential information and fostering a welcoming environment for new employees.
• Support the offboarding program by assisting with employment actions and providing exit information to departing employees.
• Support the creation of employment letters such as employment verification, business travel, and invitation letters.
• Manage the company’s personnel files by uploading and maintaining employee folders within Workday.
• Assist in completing statutory compliance actions such as report filings and audits.
• Support HR projects as needed, focusing on learning and growth. Projects may include improving Workday and supporting global expansion.
• Build and foster internal relationships with the Benefits, Payroll, and People Business Partner team.
We are excited if you have
• Bachelor's degree requires a minimum of 3 years of work experience in HR Operations.
• High-tech industry experience preferred.
• Experience supporting HR Operations in the Americas (AMER) and Asia-Pacific (APAC) preferred.
• Fluency in English is a must; other languages are advantageous, i.e., Dutch, German, Danish, and Portuguese.
• Advanced experience and expertise using Microsoft Suite and Workday.
• Comfortable working in a dynamic, rapidly evolving business environment, adaptable to change.
• Perform well under pressure, multi-task, and work independently and as a part of a team.
• Flexible and able to quickly change course when the needs of the business and our team shift direction or accelerate delivery.
• You love to help shape dynamic and scalable processes.
• Comfortable handling highly confidential employee data regularly
#LI-NM1
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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Top Skills
What We Do
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV OEMs and service operators.
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