ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are hiring at a rapid rate, and every one of our new hires deserves a great new hire experience from the moment they sign their offer letter through their entire onboarding journey. As our People Operations Coordinator, you'll own the tactical side of onboarding: collecting and tracking the completion of required documentation, greeting new hires, assisting in running sessions, and keeping the operations of onboarding on track as we grow. The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. Things change quickly here, and this role will too. This role is based in our San Francisco office.
RESPONSIBILITIES
Own the full onboarding experience for every new hire, including: new hire communication from offer signature through Day 1; ensuring completion of onboarding tasks like background checks, Form I-9s, setting up HRIS profiles, etc; coordinating travel logistics; partnering with the Global Mobility Manager on immigration matters that may affect start dates
Support day one and San Francisco week one onboarding program, including coordinating with managers and buddies, room booking and coordination of start location
Partner with IT and Workplace so new hires have the right access, equipment, and desk waiting on day one
Manage the logistics behind our onboarding platform and manage the day-to-day vendor relationship
Support more moments in the employee lifecycle as the role evolves, from job changes to location moves and more
Bring ideas for making the day-to-day run smoother, from automating a task to fixing a clunky step
Handle sensitive employee information with discretion
REQUIREMENTS
2-4 years in a high-volume coordination or operations role - People function preferred
Extremely organized and detail-oriented, with a tactical, get it done approach, where tasks don't get dropped on your watch
Self-directed and comfortable with ambiguity
Extremely clear written communicator
Based in San Francisco and able to work in the office 3+ days per week
NICE TO HAVE
Comfortable presenting to groups and facilitating engaging onboarding sessions for new hires as needed
Experience incorporating AI tools, such as Claude, into workflows, with a strong mindset toward automation and systems integration.
Experience working with recruiting, HRIS and onboarding platforms and related People systems.
Strong spreadsheet skills, including comfort working with formulas and organizing complex data.
Experience at a fast-growing startup
BENEFITS
Competitive compensation, including meaningful equity
(U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
Paid parental leave
Fertility and family-building stipend through Carrot
(U.S. only) Company-facilitated 401(k)
Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Skills Required
- 2-4 years of experience in a high-volume coordination or operations role
- Experience in the People function
- Extremely organized and detail-oriented
- Self-directed and comfortable with ambiguity
- Extremely clear written communication skills
- Based in San Francisco and able to work in the office at least 3 days per week
- Comfort presenting to groups and facilitating onboarding sessions
- Experience using AI tools such as Claude in workflows
- Experience with recruiting, HRIS, onboarding platforms, and related People systems
- Strong spreadsheet skills, including formulas and organizing complex data
- Experience at a fast-growing startup
Baseten Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baseten and has not been reviewed or approved by Baseten.
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Fair & Transparent Compensation — Feedback suggests pay targets the top of market with explicit ranges in postings and a stated aim to provide 90th percentile salaries with equity. Role descriptions emphasize competitive, experience-based pay bands and meaningful stock grants.
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Healthcare Strength — Healthcare is described as fully covered for medical, dental, and vision for employees and their families, reducing out-of-pocket costs. This comprehensive coverage is consistently highlighted alongside other core benefits.
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Leave & Time Off Breadth — Time off policies include unlimited PTO with a minimum expectation of at least four weeks, 16 paid company holidays, and a company-wide winter break. These elements indicate substantial protected time away from work.
Baseten Insights
What We Do
AI’s future won’t be a few massive models built by a handful of labs. It’ll be millions of specialized models embedded into every product, workflow, and experience by the people closest to the customer. The foundation of that future is inference. Inference determines the performance, reliability, latency, and economics of every AI product. For AI to scale globally, it must be as reliable, fast, cost-effective, and high-quality as possible. That’s why Baseten exists. Companies like Abridge, Cursor, Lovable, Notion, and OpenEvidence depend on Baseten to power mission-critical AI workloads in production.
Why Work With Us
We’re an interdisciplinary team of researchers, engineers, and operators building the Inference Cloud our AI future demands. We’re running at a hard systems problem that requires first-principles thinking across the entire stack. The bar is high. We work hard, move fast, and care deeply about quality.
