People Operations Coordinator

Posted 12 Days Ago
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South Jordan, UT, USA
In-Office
Junior
Computer Vision • Software
The #1 Cloud-Based Practice Management Platform. Client Mgmt. Doc Mgmt. Time & Billing. Workflow.
The Role
Support end-to-end employee lifecycle: manage new hire onboarding and offboarding, maintain people systems, assist benefits/payroll/equity administration, support recruiting (scheduling, reference checks), handle verifications and unemployment claims, administer training, and improve processes using automation and AI.
Summary Generated by Built In

People Operations Coordinator

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, powerful software for accounting firms. We're on a mission to help accountants build an autonomous firm — giving them back the time and tools they need to focus on what matters most: their clients.

We believe the accounting industry deserves world-class software, and we're building exactly that. Our Practice Management Suite is purpose-built for firms that want to work smarter, grow faster, and deliver more value to the people they serve. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. And we just secured $70M in Series C funding to help us fulfill that mission.

Click here to see why our clients (and investors) love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We're looking for a People Operations Coordinator who wants to be the engine behind a great employee experience. You'll support Onboarding, Systems, Benefits, Recruiting, and Compliance — the behind-the-scenes work that makes Canopy a place people genuinely love working at. This is a role for someone who takes real pride in getting the details right, moves fast, and finds satisfaction in a smooth, well-oiled process.

If you love people, love systems, and love making both work better together — keep reading.

What You'll Do

Onboarding & Offboarding

  • Own the New Hire Experience end-to-end — offers out the door, background checks and paperwork wrapped up, a great first-day orientation, and I-9/E-Verify handled without a hitch.
  • Manage offboarding with the same care: clean exit processes, systems updated, and COBRA.

People Systems

  • Keep our People Systems accurate, current, and running like clockwork.
  • Look for ways to use AI and automation to make People Ops faster and more accurate — we want you to bring ideas, not just execute ours.
  • Pitch in on audits and reporting throughout the year.

Other

  • Help answer employee questions.
  • Assist with equity and payroll administration.
  • Support the recruiting team with scheduling, reference checks, onsite interviews.
  • Support employment verifications and unemployment claims.
  • Administer training through our Learning Management System.

What We're Looking For

  • 2+ years in a People Operations role, with experience in onboarding and HRIS.
  • Strong technical skills with HR systems — you're comfortable learning new tools quickly and using them well.
  • Bachelor's Degree in HR, Business Administration, or related field preferred.
  • A warm, people-first demeanor and a genuine interest in helping employees have a great experience.
  • Sharp attention to detail — accuracy and organization aren't optional for you.
  • A quick, adaptable pace — you can shift with the team's needs and always follow through.
  • Curiosity and a desire to learn across multiple disciplines within a People Team.
  • Sound judgment and the highest degree of confidentiality and discretion.
  • Experience with tools like HRIS, ATS, Google Suite, Articulate, and AI tools.

Bonus Points

  • Experience in Tech/SaaS.
  • Familiarity with our People Tech Stack: Rippling, Lattice, Greenhouse, & NectarHR and AI tools. 

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here

🌴 Flexible Paid Time Off - We trust you to take the time you need.

❤️‍🩹 Health Benefits - Medical with HSA and FSA options, dental, and vision.

💰 401(k) - We offer a traditional and Roth 401(k) with a company match.

🧠 Mental Health Support - Access to professional coaching and therapy.

👶 Paid Parental Leave - We support our growing Canopy families.

Supplemental Insurance - Critical illness, accident, and hospital indemnity.

🌟 Nectar - Recognition platform to reward your teammates.

🥳 Company Events - From lagoon days to holiday parties.

💡 Employee Resource Groups - Join or start a group that matters to you.

Fully Stocked Kitchen - Drinks, snacks, and great coffee.

Our Values

🙌 People First - We believe that when we take care of our people, they take care of our customers.

🎨 Design Matters - We believe that great design is a competitive advantage.

🔍 Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

  1. Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit!
  2. 20-minute phone call with the People Team
  3. 45-60-minute video or in-person interview with the Hiring Manager
  4. 1-3 rounds of interviews, depending on the role
  5. Final Interview

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

Skills Required

  • 2+ years in a People Operations role with onboarding and HRIS experience
  • Strong technical skills with HR systems; able to learn new tools quickly
  • Experience with HR tools such as HRIS, ATS, Google Suite, Articulate, and AI tools
  • Experience managing I-9/E-Verify, background checks, and onboarding paperwork
  • Sharp attention to detail, accuracy, and strong organizational skills
  • Warm, people-first demeanor with strong judgment, confidentiality, and discretion
  • Quick, adaptable pace with consistent follow-through
  • Bachelor's degree in HR, Business Administration, or related field
  • Curiosity and desire to learn across multiple People Team disciplines
  • Experience in Tech/SaaS
  • Familiarity with Rippling, Lattice, Greenhouse, NectarHR
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The Company
HQ: South Jordan, UT
120 Employees
Year Founded: 2014

What We Do

Canopy is an accounting practice management software that simplifies your firm so you can help more clients. Canopy’s Practice Management lets you connect every element of your practice with features ranging from CRM to task automation. With our free Transcripts tool you can pull IRS transcripts in as little as 2 minutes. Everything we do revolves around improving the quality of life for accounting and tax professionals.

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