THE ROLE 📝
As a People Operations Associate, you will support and deliver People processes across multiple geographies, ensuring consistency and compliance. You will work independently to provide expert support to employees, managers, and stakeholders, and will play a key role in maintaining and optimising our HR systems. This role is central to ensuring the smooth running of day-to-day People Operations while also driving improvements in efficiency and employee experience.
- Manage and optimise People processes across the employee lifecycle, including onboarding, offboarding, changes to employment terms, and mobility.
- Act as a trusted point of contact for employees and managers, resolving People queries with minimal supervision.
- Maintain accurate and compliant employee data across multiple geographies in our HRIS.
- Drive the coordination of payroll changes and data with minimal supervision.
- Manage benefits administration across different regions, ensuring compliance with local legislation.
- Support and advise on global employment practices, partnering with legal and external providers where needed.
- Identify opportunities to improve processes through automation, system enhancements, and new ways of working.
- Maintain and update the suite of People policies, highlighting areas for improvement where appropriate.
- Collaborate with the wider People team on cross-functional projects.
- Support audits and compliance activities, ensuring accurate record-keeping and adherence to policy.
WE’RE LOOKING FOR 🔍
- Proven experience in a People Operations or HR role, ideally within a fast-paced and global environment.
- Tech savvy, strong working knowledge of HRIS platforms and confidence using and optimising People systems to enable automation.
- Experience supporting employees and managers across multiple geographies (e.g. UK, EU, US).
- Understanding of employment practices and compliance requirements.
- Analytical skills with the ability to interpret data and spot trends.
- Excellent organisational skills and attention to detail.
- Confident communicator who can explain People processes clearly to employees and stakeholders.
- A proactive, curious mindset with a willingness to learn and challenge ideas, processes, and ways of working.
INTERVIEW PROCESS ✍️
Stage 1: Screening Call with Talent Team
Stage 2: Interview with Hiring Manager
Stage 3: Interview & Technical Assessment with Head of People Operations
We always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we’re hiring the right person!
HIRING LOCATIONS 📍
We are currently only accepting applications from the UK.
ABOUT FORM3 💭
Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about life at Form3 check out the following pages:
What we do | Life at Form3 | Benefits | Flexa-verified employer | Podcasts
OUR DEI&B COMMITMENT
We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences.
Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be.
As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage.
If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to [email protected] clearly stating your consent for us to process this data.
For more information please refer to our Recruitment Data Policy.
Top Skills
What We Do
Form3 develop payment technology. We offer a fully managed, payment technology platform for Financial Institutions as-a-Service.Our vision is to be the worlds most trusted provider of payment technology.We design, build and run the technology that powers the future of payments.Historically, banking leaders believed that infrastructure technologies were an asset for their financial institution because they were managed locally and could be customised. Form3 is changing this model and offering payments infrastructure as a service. A fully cloud native platform that is fully managed to lower costs across operations, infrastructure, security, upgrades, and change management.Form3 has proven that there is a cheaper, simpler, and more efficient way for FI's to handle large payment volumes and scale dynamically without a heavy infrastructure burden. We enable FI’s to benefit from the flexibility, business agility and speed to market that an API-first platform brings along with embedded services that ensure they are always future-ready.Form3 work with regulated financial institutions including large Enterprise banks and digital challenger banks including Mastercard, Lloyds Banking Group, Ebury, LHV, PPS, N26, Square, Aion Bank and others.
