People Operations Associate

Robin is on a mission to rebuild the legal industry — starting with making contracts simple for everyone. We are a pioneer in Legal AI, built on proprietary models, licensed data, and deep partnerships with Anthropic and AWS. Since 2019, we’ve expanded our footprint to 4 continents and have been supporting many of the world’s most successful businesses, including GE, Pfizer, KPMG, and UBS.

As a People Operations Associate at Robin AI, you will be instrumental in supporting our global people operations with a strong focus on payroll processing and benefits administration. You'll manage day-to-day administration and enhance employee experience while working closely with the People team to ensure smooth operations across employee lifecycle processes. This role offers excellent opportunity to learn the fundamentals of People Ops in a fast-growing tech environment while developing specialised expertise in global compensation and benefits management.

• Process global payroll data and benefits administration in partnership with internal teams and external providers.

• Assist in onboarding and offboarding processes, ensuring seamless experiences for new joiners and leavers

• Maintain and manage employee records and data across our HRIS system (HiBob/Rippling)

• Track attendance, manage leave balances, and ensure HR documentation is current and compliant.

• Provide first-line support for basic employee queries and requests

• Assist with office management tasks including supplies, facilities, and vendor management

• Help coordinate company events, team building activities, and recognition programs

• Support the team with administrative tasks including documentation and reporting

• Participate in people operations projects to improve employee experience

• 2+ years experience in People Operations or payroll coordination in a global or multi-country environment. Startup or scale-up experience is a bonus!

• Comfortable working across HRIS platforms (HiBob), documentation tools (Notion), and payroll tools (Rippling).

• Familiarity with South African and UK employment law is an advantage

• Strong organisational skills with excellent attention to detail

• Excellent communication skills and a service-oriented mindset

• Ability to handle confidential information with discretion and professionalism

• Strong interest in people operations in a tech environment

• Proactive problem-solving approach and ability to work in a fast-paced environment

• Salary: Competitive

• Hybrid schedule: We offer a flexible working schedule. #LI-HYBRID

• Equity package: Generous equity scheme - everyone gets to be an owner of Robin AI!

• Annual leave: 20 days PTO, in addition to the public holidays observed in the South Africa.

• Growth opportunities: We prioritise promotions for high performers and help you to progress your career.

Our culture and values attract people who are creative, resourceful, and share our passion for excellence. At Robin, you're encouraged to push yourself and empowered to take risks. We support each other to think big, try new ideas, and navigate uncertainty. Whether you're at our headquarters or one of our worldwide offices, you'll find a world of opportunities to grow, thrive, and make a meaningful impact. See what life is like at Robin.

We are committed to building one of the most diverse technology companies in the world. As of 2024, more than 30% of our employees come from ethnic minority backgrounds, and 51% of roles are held by women. We know that transforming the legal industry requires diverse perspectives, so we're creating an environment where innovation thrives through inclusion.

Robin operates a direct hiring model and any speculative CVs shared via agencies will be treated as a gift.