SumUp’s People Operations team keeps our people experience running smoothly across Europe — and payroll and HR operations sit right at the heart of that. As we continue growing across Southern Europe, we’re looking for a Working Student to join our Italy People Operations team in Milan.
This is a great opportunity for someone early in their HR or payroll career to gain hands-on experience in People Operations, support employee lifecycle processes, and contribute to improving the way we work. You’ll join a collaborative and fast-paced team focused on creating efficient, people-centric processes while ensuring an excellent employee experience.
What you’ll doAs a Working Student in People Operations, you’ll support the team with day-to-day HR administration and employee lifecycle activities, helping ensure our processes run accurately and efficiently.
You will:
- Support the preparation, updating, and archiving of employment contracts and employee documentation
- Assist with onboarding, contract changes, and offboarding processes
- Help manage employee benefits administration, including meal vouchers and related records
- Collect and validate payroll-related input data to support monthly payroll processing
- Respond to employee queries through internal systems and email in a timely and professional manner
- Maintain and update employee data in HR systems and Excel trackers
- Perform data checks and support simple reporting and administrative tasks
- Contribute to improving operational processes and documentation workflows
- Are currently studying or recently completed studies in HR, Business Administration, Economics, or a related field
- Speak fluent Italian and English
- Have strong organisational skills and attention to detail
- Feel comfortable working with Excel (pivot tables, VLOOKUPs, etc.)
- Are proactive, eager to learn, and enjoy working in a fast-paced environment
- Communicate clearly and enjoy helping others
- Have a hands-on and collaborative mindset
- Previous internship or administrative experience in HR, payroll, or people operations
- Interest in payroll, HR systems, or process improvement
- Familiarity with AI tools such as ChatGPT
Why you should join us
🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location.
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
❤️ Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Skills Required
- Currently studying or recently completed studies in Human Resources, Business Administration, Economics, or a related field
- Fluent Italian and English
- Strong organizational skills and attention to detail
- Comfortable working with Excel, including pivot tables and VLOOKUPs
- Proactive, eager to learn, and comfortable in a fast-paced environment
- Clear communication and enjoyment of helping others
- Hands-on and collaborative mindset
- Previous internship or administrative experience in HR, payroll, or People Operations
- Interest in payroll, HR systems, or process improvement
- Familiarity with AI tools such as ChatGPT
SumUp Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SumUp and has not been reviewed or approved by SumUp.
-
Leave & Time Off Breadth — Paid time off is positioned as a standout, including 22 vacation days that increase with tenure, public holidays, a quarterly Wellness Day, special leave, and a fully paid one‑month sabbatical after three years. This combination makes time-off benefits feel notably robust in the overall rewards package.
-
Healthcare Strength — Health coverage is described as comprehensive, with medical plan options (including carriers such as Cigna and Kaiser) plus dental and vision. Company-paid life insurance and disability coverage are also part of the protection package in the U.S. materials.
-
Retirement Support — Retirement benefits include a published 401(k) match formula that provides an employer match up to a stated cap. The clarity of the match structure supports straightforward evaluation during offer comparisons.
SumUp Insights
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!
Gallery
