People Operations Apprentice

JOB TITLE – People Operations Apprentice

At Global, we think big, work hard, and never stand still. We’re the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone’s day brighter - our Globallers, our audiences, our partners, and our communities. Whether we’re in the studio, building world-class technology, or securing record Outdoor advertising partnerships, we make sure we’re doing it as a team.

Your Role: People Operations Apprentice

If you’re organised, detail-driven, and love delivering great service in a fast-paced environment, this is your chance to gain hands-on experience and make an impact.

We’re looking for a People Operations Apprentice to join our People & Culture (P&C) team. Reporting to the Head of People Operations and Data, you’ll support HR processes, systems, payroll and benefits, while studying for your HR Support Level 3 CIPD Apprenticeship. 

Key Responsibilities as People Operations Apprentice at Global:

• P&C processes (50%): Process a range of HR operational tasks from transactional to query resolution, from onboarding through to off-boarding including payroll and benefits; use HR systems to keep and update records

• Support and Guidance (25%): Take ownership for providing advice to managers on a wide range of HR issues using company policy and current law; day to day queries on a range of topics and provide HR advice to P&C colleagues, managers and employees; provide relevant HR information to the business.

• Administrative support (15%): Support the team across a range of administrative tasks to underpin record keeping and the operation of P&C ops, employee benefits and payroll.

• Project support (10%): Support in the delivery of key P&C projects, contributing to specific components of larger strategic projects.

What You’ll Love About This Role

• Think Big: The opportunity to shape the way Globallers work, small changes can have a big impact.

• Own It: Deliver outstanding service into the wider business, become an expert on our policies and procedures, suggesting opportunities for continuous improvement.

• Keep it Simple: Using our systems and processes to support the business to be able to do what they do best.

• Better Together: Working across the full range of People & Culture topics, including Payroll and Benefits.

What Success Looks Like

In your first few months, you’ll have:

• Integrated into the team, built rapport with colleagues, understood who does what and contributed confidently to discussions

• Built knowledge of compliance standards and developed confidence in applying them across P&C activities

• Learnt to prioritise your workload to manage deadlines and service delivery objectives

• Mastered P&C transactions in Workday and become an expert on our Job Families and Position Management principals

• Been able to work independently to manage a range of day to day queries

What You’ll Need

• Prioritisation and agility: Ability to prioritise workload effectively, understand and meet deadlines

• Communication: Confidence to correspond with and provide advice both verbally and in writing to the business across a range of hierarchical levels  

• Attention to detail: An eye for detail is imperative, as is the ability to multitask

• Quick learner: Eagerness to continuously learn and develop new skills

• Team player: Collaborative team player with a willingness to support colleagues as needed

• Methodical & organised: Able to manage own time effectively, maintain logically organised, tidy and accessible documentation