People Operations Analyst

Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

OVERVIEW: 

Make the team that changes the way the world experiences sport. Sportradar is the leading global provider of sports betting and sports entertainment products and services. Since 2001, we have occupied a unique position at the intersection of the sports, media and betting industries: providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business.

Our People operations team is actively recruiting for a People Operations Analyst who will be a part of wider global People Operations team. We are seeking for a new colleague who will be supporting our organization in following areas:

THE CHALLENGE: 

Onboarding:

• Provides support to NHs during the onboarding process and takes responsibility for dedicated onboarding tasks (within agreed SLAs).
• Supports business/CEOs by answering day-to-day administrative questions related to onboarding (e.g., TA, PS, PP, R&B).
• Advises and counsels NHs/employees and CEOs.
• Ensures data integrity and compliance.
• Supports global and regional onboarding projects (e.g., onboarding journey, contractor onboarding, process simplifications, and improvements).
• Provides input during harmonization projects.
• Processes assigned JIRA tickets related to the onboarding area.

Background Check:

• Provides support during the global BGC project implementation.
• Collaborates closely with the TA team and hiring managers to ensure a successful launch and supports potential Workday/Hire event/onboarding-related tasks and questions.
• Ensures data integrity and compliance in the Workday tool.
• Supports relationships with external global providers.
• Collaborates with COEs, Legal, Compliance, and Risk Intelligence & Data Security teams when needed.
• Notifies stakeholders of process inefficiencies and proposes solutions.
• Processes assigned JIRA tickets related to the BGC process and communicates with involved business stakeholders.

Other Activities:

• Monitors and responds to assigned People OPS-related cases in the JIRA ticketing tool.
• Reviews and updates knowledge articles for dedicated processes.
• Supports data accuracy in the Workday tool (if needed, collaborates with COEs in data sanity checks — TA, R&B, PP, PS).
• Supports global and regional people-related projects.

YOUR PROFILE:

• Fluency in English, with additional foreign languages welcomed.
• Minimum of 3 years' experience with onboarding/HR lifecycle services support.
• Experience with the Workday tool and employee ticketing tools is a plus.
• Responsible approach and on-time delivery.
• Proactive communication.

Desired Requirements:

• Active listening skills.
• Team player.
• Independent, able, and willing to work remotely.
• Personal resilience.
• Process-oriented thinking.

Expected start date: December 2024

Sportradar is an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background, status, or personal preferences.

Additional Information

At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!