The Role
Supports People Operations through employee lifecycle administration, recruitment coordination, pre-employment screening, onboarding, HRIS and personnel-file maintenance, payroll information processing, reporting, and employee records management. Acts as a contact for candidates, employees, and managers; coordinates inductions and training; maintains recruitment and onboarding systems; supports safer recruitment and continuous process improvement. Requires strong administration, communication, confidentiality, organization, and Microsoft 365 skills.
Summary Generated by Built In
Job purpose
To support the People team in delivering an outstanding People service across the Group by providing efficient, accurate and timely operational, recruitment and onboarding support. The role is responsible for coordinating recruitment administration, pre-employment screening and onboarding activities, while ensuring employee records and People systems are accurately maintained. The postholder will act as a key point of contact for candidates, employees and managers, helping to deliver a positive candidate and employee experience throughout the employee lifecycle and supporting continuous improvement across People processes.
To support the People team in delivering an outstanding People service across the Group by providing efficient, accurate and timely operational, recruitment and onboarding support. The role is responsible for coordinating recruitment administration, pre-employment screening and onboarding activities, while ensuring employee records and People systems are accurately maintained. The postholder will act as a key point of contact for candidates, employees and managers, helping to deliver a positive candidate and employee experience throughout the employee lifecycle and supporting continuous improvement across People processes.
Main Duties and Responsibilities
People Operations
- Coordinate operational People processes, liaising with key stakeholders across the business and People team.
- Process full employee lifecycle documentation, including starters, leavers and contractual changes.
- Coordinate and administer all pre-employment checks, including Right to Work checks, DBS checks, references and other required screening activities.
- Manage the onboarding process for new starters, acting as the primary point of contact, coordinating documentation, system access, equipment requirements, inductions and onboarding activities, whilst monitoring progress to ensure a positive employee experience.
- Maintain accurate employee records on the HRIS and secure electronic personnel files.
- Maintain accurate records across People Operations, recruitment and onboarding systems, ensuring data integrity and timely updates.
- Maintain and update Single Central Records (SCR).
- Maintain and update People forms, templates and documentation as required.
- Produce monthly and ad hoc People, recruitment and onboarding reports, supporting analysis of key workforce metrics.
- Ensure recruitment, onboarding and payroll-related information is processed accurately and within required deadlines.
- Support the preparation and submission of new starter, leaver and contractual change information for payroll within agreed deadlines.
- Coordinate induction activities, employee training and People initiatives.
- Support the People Operations Manager with continuous process improvements.
Talent Acquisition Administration
- Manage the posting and administration of vacancies across appropriate recruitment platforms and channels for the Group (UK & RoW).
- Coordinate recruitment activities, candidate communications and hiring manager liaison for your assigned division.
- Liaise with hiring managers and key stakeholders to ensure smooth recruitment and onboarding experience.
- Support recruitment and onboarding activities in accordance with safeguarding, safer recruitment and company policies and procedures.
Other
- Other ad hoc projects and tasks that may occur.
- Support the review and continuous improvement of recruitment and onboarding processes.
- Monitor onboarding progress and maintain People Ops trackers.
Person Specifications
Statutory requirements
- Eligibility to live and work in the UK
- Undergo an Enhanced DBS Disclosure
Qualifications
- Educated to A-Level standard (or equivalent qualification and experience)
- CIPD qualification(Desirable)
Experience and knowledge
- Experience working in a fast-paced administrative, HR, recruitment, onboarding or customer service environment, managing multiple priorities and deadlines effectively.
- Experience coordinating processes, maintaining accurate records and handling confidential information with discretion.
- Experience supporting recruitment, onboarding and employee lifecycle activities.
- Experience delivering a high level of service to internal and external stakeholders. Understanding of employee lifecycle processes and safer recruitment principles.
- Experience working within a People/HR team (Desirable)
- Experience using HRIS, ATS or recruitment systems. (Desirable)
- Experience within an education, training or regulated environment. (Desirable)
Skills and abilities
- Excellent organisational and time-management skills with the ability to manage competing priorities and deadlines.
- Strong attention to detail and accuracy, with the ability to manage high-volume administrative activities efficiently.
- Excellent written and verbal communication skills, with the ability to produce clear and professional communications and build effective relationships with a wide range of stakeholders.
- Strong Microsoft 365 skills, including Outlook, Excel, Word and Teams.
- Strong customer service focus with a commitment to delivering a positive candidate and employee experience.
- Ability to handle confidential and sensitive information with discretion and professionalism.
- Experience producing reports and people metrics. (Desirable)
- Experience supporting recruitment campaigns and attraction activities. (Desirable)
- Experience coordinating onboarding programmes and employee inductions (Desirable)
- Experience supporting recruitment campaigns, volume hiring or seasonal recruitment activity. (Desirable)
Personal qualities
- Positive, proactive and flexible approach to work.
- Customer-focused mindset with a commitment to delivering an exceptional employee and candidate experience.
- Collaborative and adaptable, with the ability to respond effectively to changing priorities and business needs.
- Professional and approachable.
- Acts with integrity, sensitivity and discretion.
- Committed to continuous improvement and professional development
Disclaimer
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.
Oxford International is committed to safeguarding and promoting the welfare of children. Recruitment checks, including checks with past employees, are undertaken in accordance with our Recruitment and Selection policy.
Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.
We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.
About
Oxford International Education Group is a renowned institution dedicated to providing exceptional educational experiences to international students. With a global presence and a commitment to academic excellence, we strive to empower students to achieve their full potential and thrive in a dynamic, interconnected world. We are proud of our culture and have recently been officially certified as a Great Place to Work ©!
Skills Required
- Eligibility to live and work in the UK
- Enhanced DBS Disclosure
- A-Level standard education or equivalent qualification and experience
- CIPD qualification
- Experience in a fast-paced administrative, HR, recruitment, onboarding, or customer service environment
- Experience managing multiple priorities and deadlines
- Experience coordinating processes and maintaining accurate records
- Experience handling confidential information discreetly
- Experience supporting recruitment, onboarding, and employee lifecycle activities
- Experience delivering high-quality service to internal and external stakeholders
- Understanding of employee lifecycle processes and safer recruitment principles
- Experience working within a People or HR team
- Experience using HRIS, ATS, or recruitment systems
- Experience in an education, training, or regulated environment
- Strong Microsoft 365 skills, including Outlook, Excel, Word, and Teams
- Experience producing reports and people metrics
- Experience supporting recruitment campaigns and attraction activities
- Experience coordinating onboarding programs and employee inductions
- Experience supporting volume hiring or seasonal recruitment activity
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The Company
What We Do
Oxford International Education Group is a global education platform founded in 1991. It provides academic pathway programs, English language training, and higher education services. The company operates independent boarding schools and international colleges, helping students from over 100 countries access education opportunities through partnerships with universities and institutions worldwide. They focus on delivering quality educational experiences and supporting student progression into higher education and careers.
