People Manager - 12 Months FTC

Hybrid position: working 3 days a week from our London office (Monday, Wednesday & Thursday) on a fixed-term 12 month contract.

80% of the global workforce is a frontline worker; yet their work experience - how they work, how they connect with systems, with others, etc - is fundamentally disjointed and difficult compared to desk-based workers.

Blink has built an unparalleled employee super-app to achieve our mission of closing this digital divide and enable distributed organisations to reconnect their frontline workforce, communicate effectively with all their employees and engage with all of them like never before. Blink’s super-app allows frontline workers to access everything they need and everyone they want in the palm of their hand. Our cutting-edge platform serves thousands of users across the globe, empowering enterprises to engage, motivate, and retain their most valuable assets—their people.

Blink has been named in Sifted’s Top 100 fastest growing companies, G2’s report for best employee engagement software and recognised by Gartner as a leading software provider in their annual market guide for Employee Communications Application.

As the sole People Manager at Blink, you’ll be responsible for managing all areas of the people function, including the end to end employee lifecycle and advising and coaching managers on employee relations and performance management initiatives. You'll act as the first port of call for all HR matters, working closely with both managers and employees. As a fast-growing scale up, we are looking for someone who can help us design, deliver and iterate best-in-class processes and operations, with a focus on inclusion, frictionless experience and efficiency.

What you’ll be doing:

• Act as the first point of contact for managers and employees on HR-related queries, offering guidance on policies, procedures, and employment law.
• Provide tailored advice on employee relations issues, including performance management, and disciplinary processes.
• Support managers with coaching and guidance to ensure effective people management practices.
• Stay on top of current employment legislation and industry standards, implementing policy updates and adapting advice where required to ensure compliance. 
• Oversee day-to-day HR operations, ensuring processes such as payroll coordination, benefits administration, and employment contracts are executed seamlessly.
• Maintain and update HR systems and employee records, ensuring accuracy. 
• Drive efficiency by streamlining people operations workflows and introducing process improvements where necessary.
• Support on talent acquisition initiatives when required.
• Manage our office spaces and employee Health and Safety. 

About you

We’re looking for someone who:

• Has proven experience in a HR Manager or similar role, ideally within a fast-paced tech environment.
• Can be in our London office 3 days a week (currently Monday, Wednesday & Thursday). 
• Has solid knowledge of UK employment law and HR best practices, with the ability to apply these pragmatically.
• Is comfortable with the ambiguity that comes from working at a start-up   
• Strong interpersonal and communication skills, with the ability to build trust and credibility across all levels of the business.
• Is a proactive problem solver and enjoys being hands-on. 
• Has a proactive mindset, with the ability to identify opportunities for improvement and drive change independently.

You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you’ll work for a company with a strong purpose, with an ambitious team embarking on a journey most start-ups can only dream of! Benefits include:

• Competitive salary
• 25 days a year off (plus public holidays!)
• Learning & development focus, plus mentorship options. We’ll do everything we can to get you to the top of your game
• Private healthcare, Ride2Work, pension scheme

At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age