AI needs a new infrastructure layer. We're building it at Modal.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn,Luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
As our People Operations Generalist for the UK, you’ll own day-to-day People Operations for our growing UK team.
Reporting to our People Lead, Europe, you’ll be the go-to person for UK employees and managers, with ownership across the employee lifecycle, from onboarding and payroll coordination to employee changes and offboarding. You’ll bring strong UK People Operations expertise, help build scalable processes, and partner with the broader People team on global programs. You’ll also help run the day-to-day London office and work closely with Recruiting on the final stages of the UK candidate experience, including onsite interview coordination and candidate support.
Things move fast at Modal, and priorities change as we grow. We’re looking for someone flexible and hands-on who’s happy to jump in, figure things out, and take on whatever needs doing across your area.
What You’ll Work On:Own day-to-day People Operations for our UK employees, including onboarding, employee changes, leave, documentation, and offboarding
Act as the first point of contact for UK employees and managers, escalating more complex matters as needed
Partner with payroll, benefits, pension, and other external providers to ensure smooth UK administration
Keep employee data, documentation, and People processes accurate, compliant, and up to date
Build and improve UK People processes, policies, and self-service resources as we scale
Execute global People programs locally, ensuring they work effectively for our UK team
Own day-to-day office operations in London, collaborating with internal partners (like the Workplace team!) and third-party vendors
Coordinate onsite interviews and the final stages of the candidate experience for UK hires
Plan and support local employee events and initiatives
You have 5+ years of People Operations or HR experience, ideally at multiple fast-growing companies at a similar stage of growth
You have strong knowledge of UK People Operations and employment practices, including payroll, benefits, pensions, and employee lifecycle processes
You’re comfortable working independently and taking ownership, with the judgment to know when to escalate or bring in additional expertise
You’re highly organized and detail-oriented, comfortably managing multiple priorities in a fast-moving environment
You have strong written and verbal communication skills and a high level of discretion when handling sensitive employee matters
You take a hands-on, flexible approach: you’re comfortable figuring things out, building processes from scratch, and jumping into whatever needs doing
You’re based in London and comfortable working from the office five days a week (life happens, of course!)
Experience with office operations, workplace, or recruiting coordination
Skills Required
- 5+ years of experience in People Operations or a People and Talent generalist role
- Working knowledge of UK employment norms, compliance, and labor environments
- Ability to work autonomously and own outcomes with minimal oversight
- Strong organizational skills and attention to detail
- Clear and thoughtful communication with candidates, employees, and stakeholders
- Ability to shift between strategic thinking and hands-on execution
- Interest in building people processes from the ground up as a foundational hire
- Experience in a fast-growing technology environment
What We Do
Deploy generative AI models, large-scale batch jobs, job queues, and more on Modal's platform. We help data science and machine learning teams accelerate development, reduce costs, and effortlessly scale workloads across thousands of CPUs and GPUs. Our pay-per-use model ensures you're billed only for actual compute time, down to the CPU cycle. No more wasted resources or idle costs—just efficient, scalable computing power when you need it.
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