WHAT YOU'LL DO
As a People Generalist, your main focus will be to support the full people agenda by executing people processes, assisting employees and managers, and ensuring smooth recruitment, onboarding, development, and engagement activities.
You use people data and insights to guide actions, coordinate initiatives, and help create a fair, compliant, and supportive working environment.
This hybrid role reports into our Head of People and sits in Miami, FL.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
People Processes, Employee Support & Relations
- People Processes Implementation: Execute or support the employee life-cycle processes as per indication of group agreed processes
- People Initiatives Coordination: Coordinate and execute people initiatives or projects affecting the business units supported or function belonging
- Support Business Units: Support employees or managers when applicable while implementing people processes, initiatives or solutions affecting the business unit or function
- Employee and Labour Relations: Provide support in addressing employee inquiries, concerns, and basic employee relations matters. Also support on union negotiations if applicable
- Employee Engagement Initiatives: Support employee engagement initiatives and activities to enhance workplace satisfaction and productivity
- Talent, Recruitment & Development
- Ensure high‑quality recruitment by securing consistent hiring processes, including clear communication, guidelines, deadlines, and full management of Assessment Centers
- Support onboarding delivery and follow‑up for Store Management teams
- Training organization, facilitation, and quality follow‑up (incl. culture & values)
- Support Performance management and development follow‑up (dialogs, contribution journeys)
- Succession planning and talent pipeline management for Department Managers & Sales Advisor
Data & Insights
- Data Analysis and Reporting: Analyze people metrics and data to provide insights for decision-making and report on key performance indicators relevant to business units
- You prepare and follow up on people data reports, including headcount, turnover, training metrics, and hiring follow‑up
- Explicit people KPI follow‑up linked to fair working environment outcomes
We are looking for people with...
- Degree in Human Resources, Business Administration, or related field
- Experience in HR operations or generalist HR role
- Strong organizational and administrative skills with attention to detail
- Good understanding of HR processes and employee lifecycle management
- Ability to analyze data and produce accurate HR reports
- Excellent interpersonal and communication skills
- Commitment to collaboration, inclusion, and continuous improvement
WHY YOU'LL LOVE WORKING HERE
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you’re encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- You’ll be able to express your personal style with our employee discount at H&M, and COS
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
Compensation: annual salary is $110,694 **
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Skills Required
- Degree in Human Resources, Business Administration, or related field
- Experience in HR operations or generalist HR role
- Strong organizational and administrative skills with attention to detail
- Good understanding of HR processes and employee lifecycle management
- Ability to analyze data and produce accurate HR reports
- Excellent interpersonal and communication skills
- Commitment to collaboration, inclusion, and continuous improvement
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
