Hello! We're Teya.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
Become a part of our story.
We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
About the role
We’re looking for a People Generalist to join our team and play a key role in supporting our growing teams across Italy.
This is an opportunity to be at the heart of a fast-scaling business, where you’ll have real ownership over how the employee experience is delivered day-to-day. From onboarding to employee support and everything in between, you’ll help ensure our people processes run smoothly, efficiently, and to a consistently high standard.
You’ll work closely with managers and employees to bring our People strategy to life on the ground, contributing to an environment where individuals can do their best work and teams can perform at a high level.
Key responsibilities
You’ll be the go-to People contact on the ground, responsible for ensuring a seamless, compliant, and high-quality employee experience. In practice, this means:
Supporting the full employee lifecycle, including onboarding, employment changes, and offboarding processes
Acting as a trusted point of contact for employees and managers, providing clear, timely, and practical HR guidance
Owning onboarding end-to-end, ensuring new hires are set up for success from day one and continuously improving the experience
Ensuring all employee data and documentation is accurate, compliant, and maintained to a high standard
Supporting employee relations matters, handling queries with professionalism and escalating more complex cases where needed
Partnering with People Partners to deliver key People initiatives and support business priorities
Collaborating with cross-functional teams (e.g. Payroll, Finance, Legal) to ensure smooth and efficient operations
Identifying opportunities to improve People processes, making them simpler, faster, and more effective
Supporting a positive and engaging employee experience within your market
Owning end-to-end office management for our Milan office, creating an environment where people can do their best work
What we’re looking for
We’re looking for someone who takes ownership and sets a high bar for how things are done.
A proactive, solutions-focused mindset; you don’t just identify problems, you help solve them
Strong sense of ownership and accountability, with the ability to deliver reliably and with urgency
High attention to detail and pride in delivering accurate, high-quality work
Ability to adapt in a fast-paced environment where priorities can shift
A genuine interest in improving employee experience in a practical, hands-on way
Ambition and a desire to grow within a scaling organisation
Preferred qualifications
Fluency in Italian and English
Experience working in a high growth, scaling organisation
Familiarity with HR systems (e.g. HiBob or similar)
Experience contributing to onboarding or employee experience initiatives, and managing HR processes.
Teya is proud to be an equal opportunity employer.
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
What We Do
At Teya, we believe small, local businesses are the heartbeat of every community. Teya was founded to help small, local businesses thrive. We exist to make business smoother, simpler, and more rewarding for the people who keep our communities alive. That means exceptional support, intuitive solutions, and a team truly invested in our Members’ success. To us, they’re more than customers – they’re part of a community built on trust and shared ambition. That’s why we proudly say: “Member since.” It’s our way of honouring every relationship and building a stronger, more connected future together.
Why Work With Us
We’re a fast-growing European fintech helping small, local businesses thrive. We value simplicity, teamwork, and impact. At Teya, you’ll join a diverse, passionate team where ideas matter, growth is encouraged, and every action helps real people and communities succeed, every single day.
Teya Offices
OnSite Workspace
We believe great ideas happen when people come together. Our hybrid approach gives you the flexibility to work from home, but we encourage spending at least three days a week in the office to collaborate, connect, and keep our culture strong.
