Help Shape the Employee Experience from Day One
Are you passionate about helping people learn, grow, and succeed?
Copa Health is seeking a Learning & Onboarding Specialist to create engaging learning experiences and help employees build a strong foundation from their very first day. This role combines onboarding, classroom facilitation, learning administration, curriculum development, and employee experience to ensure every new employee receives a welcoming, engaging, and meaningful introduction to Copa Health.
We're looking for someone who enjoys working with people just as much as they enjoy creating learning experiences. If you thrive in a collaborative environment, love organizing projects, facilitating training, and developing engaging learning materials, we'd love to meet you.
- Competitive salary and comprehensive benefits package
- Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
- Dental and Vision Coverage to complement your health plan
- Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
- 10 paid holidays annually
- Wellness Program, including access to mental health resources
- Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
- Affordable Medical, Dental, and Vision plans to fit your needs
- 403(b) retirement plan with company match to help you plan for your future
- Employee Assistance Program with free coaching and therapy sessions
- Additional benefits including life insurance, disability coverage, pet insurance, and more
As our Learning & Onboarding Specialist, you'll play an integral role in supporting employee success by:
- Facilitating New Employee Orientation and foundational organizational training programs.
- Creating engaging PowerPoint presentations, job aids, facilitator guides, participant materials, and onboarding resources.
- Coordinating new hire onboarding activities and organizational training schedules.
- Administering the Learning Management System (Relias), including employee learning assignments, reporting, and training records.
- Monitoring mandatory training compliance and partnering with leaders to ensure timely completion.
- Partnering with department leaders and subject matter experts to improve onboarding and learning experiences.
- Supporting continuous improvement initiatives by evaluating processes and recommending enhancements.
- Providing exceptional customer service to new employees and leaders throughout the onboarding journey.
- Facilitate New Employee Orientation (NEO) and a variety of instructor-led training programs, including CPR/First Aid, Crisis Prevention, clinical support, regulatory, compliance, and other organizational trainings as assigned.
- High School diploma required. Bachelors in a related field (Human Resources, Organizational Development, Education, Psychology, Counseling, Behavioral Health) highly preferred.
- At least three (3) years of demonstrated experience in Learning & Development, Training, Employee Onboarding, Organizational Development, Human Resources, or a related field, with demonstrated experience coordinating training programs, facilitating learning, and developing training materials.
- Preferred: experience in the healthcare/human services field.
Computer Skills:
- Advanced proficiency with Microsoft PowerPoint, Outlook, Word, Excel, and Teams.
- Experience creating professional presentations, facilitator guides, participant materials, and job aids.
- Experience administering a Learning Management System (LMS), preferably Relias.
- Experience with Microsoft SharePoint or similar collaboration platforms.
- Comfortable learning new technology and software applications.
Skills Required
- High school diploma
- Bachelor’s degree in Human Resources, Organizational Development, Education, Psychology, Counseling, Behavioral Health, or a related field
- At least three years of experience in Learning and Development, Training, Employee Onboarding, Organizational Development, Human Resources, or a related field
- Experience coordinating training programs, facilitating learning, and developing training materials
- Advanced proficiency with Microsoft PowerPoint, Outlook, Word, Excel, and Teams
- Experience administering a Learning Management System, preferably Relias
- Experience with Microsoft SharePoint or similar collaboration platforms
- Experience in healthcare or human services
- Successful completion of pre-employment criminal background check and drug testing
What We Do
Copa Health is an Arizona 501(c)(3) nonprofit delivering integrated, person-centered healthcare and human services to children and adults with intellectual, developmental, behavioral-health, and complex-care needs. Its continuum spans educational, therapeutic, rehabilitative, mental-health, primary-care, psychiatric, residential, housing, employment, case-management, elder-care, and family-support programs. Founded in 1957, the organization’s mission is to inspire health, hope, and happiness for individuals, families, and communities across Arizona.
