Help Shape the Employee Experience from Day One
Are you passionate about helping people learn, grow, and succeed?
Copa Health is seeking a Learning & Development Manager to create engaging learning experiences and help employees build a strong foundation from their very first day. This role is responsible for designing, implementing, facilitating, and continuously improving learning, leadership, and workforce development initiatives that support employee growth, organizational capability, regulatory compliance, and operational excellence
We're looking for someone who enjoys working with people just as much as they enjoy creating learning experiences. If you thrive in a collaborative environment, love organizing projects, facilitating training, and developing engaging learning materials, we'd love to meet you.
- Competitive salary and comprehensive benefits package
- Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
- Dental and Vision Coverage to complement your health plan
- Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
- 10 paid holidays annually
- Wellness Program, including access to mental health resources
- Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
- Affordable Medical, Dental, and Vision plans to fit your needs
- 403(b) retirement plan with company match to help you plan for your future
- Employee Assistance Program with free coaching and therapy sessions
- Additional benefits including life insurance, disability coverage, pet insurance, and more
As our Learning & Development Manager, you'll play an integral role in supporting employee success by:
- Designing, developing, facilitating, and evaluating instructor-led, virtual, and blended learning programs using adult learning principles.
- Facilitate New Employee Orientation, leadership development, compliance, and other organizational learning programs.
- Develop and maintain curriculum, facilitator guides, participant materials, PowerPoint presentations, job aids, and other learning resources.
- Partner with subject matter experts and operational leaders to ensure learning content remains current, relevant, and aligned with organizational priorities.
- Lead assigned learning and workforce development initiatives from planning through implementation and evaluation.
- Administer learning technologies, including the Learning Management System (LMS), ensuring accurate assignments, reporting, and record maintenance.
- Monitor organizational training compliance and collaborate with leaders to address training needs.
- Partners with the Clinical Education & Psychology team to expand organizational learning opportunities, foster collaboration, and support integrated workdforce development initiatives.
- Bachelor's degree in Human Resources, Organizational Development, Education, Adult Learning, Business, Psychology, Behavioral Health, or a related field required.
- Five (5) years of progressively responsible experience in Learning & Development, Workforce Development, Organizational Development, Adult Learning, Instructional Design, Training, or a related field.
- Experience designing and facilitating instructor-led training for adult learners.
- Experience developing curriculum, presentations, facilitator guides, and learning resources.
- Experience administering a Learning Management System (LMS), preferably Relias.
- Healthcare, behavioral health, or human services experience preferred.
Skills Required
- High school diploma
- Bachelor’s degree in Human Resources, Organizational Development, Education, Psychology, Counseling, Behavioral Health, or a related field
- At least three years of experience in Learning and Development, Training, Employee Onboarding, Organizational Development, Human Resources, or a related field
- Experience coordinating training programs, facilitating learning, and developing training materials
- Advanced proficiency with Microsoft PowerPoint, Outlook, Word, Excel, and Teams
- Experience administering a Learning Management System, preferably Relias
- Experience with Microsoft SharePoint or similar collaboration platforms
- Experience in healthcare or human services
- Successful completion of pre-employment criminal background check and drug testing
What We Do
Copa Health is an Arizona 501(c)(3) nonprofit delivering integrated, person-centered healthcare and human services to children and adults with intellectual, developmental, behavioral-health, and complex-care needs. Its continuum spans educational, therapeutic, rehabilitative, mental-health, primary-care, psychiatric, residential, housing, employment, case-management, elder-care, and family-support programs. Founded in 1957, the organization’s mission is to inspire health, hope, and happiness for individuals, families, and communities across Arizona.
