The Role
The People Experience & Operations Coordinator will manage office operations, support onboarding, and enhance workplace culture through events and initiatives.
Summary Generated by Built In
We are committed to promoting a diverse and inclusive workplace - a place where we can each be ourselves and do the best work of our lives. At Tracksuit we consider a unique perspective, diverse experience and a growth mindset to be of greater value than ticking every box on an JD. If you think you have what it takes but don’t have the exact experience we’ve set out, please still get in touch and apply. We’d love to chat!
At Tracksuit we provide beautiful, radically affordable, always-on brand tracking which is easy to use compared to traditional methods. We recognise that sounds like a ton of buzzwords for marketers, so what it really means is that we did 10 millions surveys last month to find out what real humans think and feel about the world’s best brands and their competitors. Check us out here: www.gotracksuit.com 🙌
Are you Tracksuit’s new People Experience & Operations Coordinator? We’re looking for a detail-oriented, caring, and energetic individual who will play a vital role in ensuring our rapidly growing team has everything they need to succeed. If you are eager to take ownership of projects, add value, and put your creative ideas into action, then this opportunity is perfect for you!
This is a part-time role (approximately 20 hours per week spread across core in-office days) based in our Sydney, AU office. Reporting into our People Experience and Operations Lead, this role will also be supported by your equivalent People Experience Coordinator in the Auckland, NZ office.
People are at the heart of Tracksuit, and you’ll play a key role in creating a welcoming, and enjoyable workplace experience in Auckland, while also providing remote support to our New York, US office. You’ll play a key part in operational excellence, cultural connection, and ensuring Tracksuit is a place people genuinely love coming into.
This role is hands-on, people-facing, and perfect for someone early in their career, a returning parent, or someone looking for meaningful part-time work with variety and impact.
In this multi-faceted role, you will manage the day-to-day office operations for our Auckland, NZ office, provide support across our global offices, and play a key role in new starter onboarding, event planning and culture-building activities. We will look to you to own and manage social and culturally significant office events, as well as the physical maintenance of our Auckland & New York offices.
The Important Bits:
This is a permanent part-time position and you’ll report into our People Experience & Operations Lead sitting within our People function. Our work environment is collaborative, supportive, and geared towards fostering both personal and professional growth.
This is an in-office role, as so much of the impact comes from being physically present, approachable, and hands-on. However, there is flexibility to mould your hours in a way that suits both your lifestyle and your need to support our other global offices.
As our People Experience & Operations Coordinator, you will be responsible for:
- Being a regular, hands-on presence in the office — managing supplies, snacks, stationery, lunch orders, tech equipment, vendors, maintenance, Health & Safety requirements, and anything needed to keep our workspaces running smoothly and feeling great.
- Owning the full onboarding experience for NZ & US new starters: being the first point of contact, managing task lists in our HRIS system (Bob), preparing merch and tech equipment, setting up workspaces, systems set up, collaborating with hiring managers, and ensuring every new starter feels welcomed and supported.
- Working confidently across our HRIS and People systems to maintain data accuracy, support documentation and administrative tasks, streamline and automate workflows, and partner with the People Team to continually improve processes and leave things better than you found them.
- Planning and delivering meaningful cultural moments globally, morning teas, social activities, and events — bringing creative ideas to life and collaborating with the AU coordinator on shared initiatives.
- Playing a key role in executing our biggest culture event of the year — Homecoming, where our full global team flies to NZ for a week of connection, celebration, and shared experiences. You’ll support event planning, logistics, and on-the-ground execution as part of a wider team effort.
- Acting as a culture champion, fostering a positive, engaging, and inclusive work environment.
That’s the role — so who are you?
- You love being in the office, making connections and are motivated by having a positive impact on the workplace culture.
- You have a roll-up-your-sleeves, can-do attitude — no task too big or small.
- You’re a natural organiser who loves making things run smoothly.
- You’re proactive: if something isn’t working, you improve it.
- You bring innovative and creative ideas especially with events and people moments - and most importantly, you have the ability to execute these ideas and bring them to life.
- You’re personable, approachable, kind, and enjoy building relationships.
- You’re collaborative and work well as part of a team, but you’re also comfortable working autonomously and owning your responsibilities.
- You’re curious about People & Culture / HR and excited by the opportunity to grow in this space.
- You communicate clearly and confidently across all levels of the business.
- You thrive in a fast past environment and can adapt to the changing needs of the people and the business.
Why join us at Tracksuit?
We’re one of Australasia's fastest growing startups, and at a little of 4 years old, we're incredibly grateful and excited to already be working with over 1000+ epic brands across NZ, AU, USA, Canada and UK, like frank body, MyFitnessPal, Sharesies, Bondi Sands and more.
We’re a tight-knit, supportive, and ambitious team, driven to empower companies to use brand to drive success. Our culture thrives on complete transparency, trust, learning, and constant development and improvement.
Underpinning the experience are our great benefits, including:
⦿ Compensation: Competitive market rate remuneration, which is reviewed twice annually. Our radically transparent compensation policy ensures that salaries are fair across the entire team.
⦿ Employee Share Option Program (ESOP): So that everyone on the team has a share in Tracksuit’s success.
⦿ Progressive health and wellness benefits: Including an annual wellness bonus, access to a premium EAP platform, and 6 weeks of paid annual leave.
⦿ Generous parental benefits: 12 weeks’ paid parental leave for either caregiver, additional sick leave for IVF, gradual return to work.
⦿ A $1000 personal L&D budget for each Trackstar, plus additional growth opportunities including mentorships, speaking engagements, and travel.
⦿ Flexible working: We have beautiful offices in Auckland, Sydney, London, and New York. We are office first but offer full flexibility day to day and adopt a balanced approach to WFH/in-office work.
But don’t take our word for it! You’ll be joining the:
- Mumbrella Marketing Company of the Year 2022
- HRD Employer of Choice <200 Staff 2024
- NZ Hi Tech Awards, Emerging Company of the Year 2024
- AFR Best Place to Work Media and Marketing (4th place) 2024
Most importantly, when you join, you’ll receive an epic Tracksuit which reflects our vibe. We are built for speed and comfort, we're fun and informal, and we're practical and ready for anything.
🐾 FYI - We’re pet-friendly in principle and practice — with the occasional four-legged visitor adding to the charm, not the chaos.
Top Skills
Bob
Hris Systems
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The Company
What We Do
Our ambition is to help growth companies to use brand marketing to drive short and long term success.
Tracksuit is an online dashboard that enables any company to track the strength of their brand, compare against their competitor’s brands, and get valuable advice on what the numbers mean and what to do next.
All for a tenth of the price of traditional brand tracking.
