Pfizer

People Experience Lead

Posted Yesterday

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Hiring Remotely in Victoria, AUS

Remote

Senior level

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical

We’re in relentless pursuit of breakthroughs that change patients’ lives.

The Role

Serve as the People Experience Lead for the Melbourne manufacturing site: advise site leadership on people strategy, manage employee and industrial relations, coach leaders on talent and performance, partner on recruitment and workforce planning, drive change and continuous improvement, use data to inform workforce decisions, and ensure compliance with employment and industrial legislation.

Summary Generated by Built In

Use Your Power for Purpose
At Pfizer, the People Experience (PX) division is at the heart of our mission to improve patients' lives. Your unique perspectives and experiences will help us challenge the status quo and create space for meaningful work. Whether you are supporting our colleagues directly or working behind the scenes, your contributions will be vital in making Pfizer a place where everyone can thrive.
What You Will Achieve
In this role, you will:

Serve as the People Experience (PX) Lead for the PGS Melbourne manufacturing site, acting as a trusted advisor to the site leadership team on people strategy, workforce matters, and organisational priorities
Partner closely with site leaders to align people initiatives with manufacturing, operational, and business goals in a complex and highly regulated environment
Lead and manage employee and industrial relations matters, including advising on the interpretation and application of multiple enterprise agreements and associated employment obligations, investigations, performance matters, and disciplinary processes
Support leaders in building a positive, compliant, and high-performing site culture, balancing business needs with colleague experience and legislative requirements
Coach and enable people leaders on core PX practices, including talent, performance, development, engagement, and organisational effectiveness
Partner with centres of excellence and broader PX teams to deliver recruitment, workforce planning, learning, compensation, and change initiatives for the site
Contribute to site-wide change, transformation, and continuous improvement initiatives, ensuring people impacts are effectively managed
Use data and insights to identify workforce trends, recommend interventions, and support decision-making across the site leadership team
Monitor and interpret changes in employment and industrial legislation, ensuring site practices remain compliant and fit for purpose

Here Is What You Need (Preferred Requirements)

Demonstrated experience in a senior HR or PX partnering role, ideally supporting a site leadership team within a complex manufacturing organisation, preferably with experience working in a multinational organisation
Strong business acumen and the ability to translate people strategy into practical outcomes in an operational setting
Excellent consulting, influencing, and stakeholder management skills, with the ability to build credibility quickly with leaders and colleagues
Experience in change management and organisational transformation
Demonstrated experience managing employee relations and industrial relations matters, including working with multiple enterprise agreements and unionised environments
Sound knowledge of Australian employment legislation, industrial frameworks, and risk management practices
Ability to coach leaders through complex and sensitive people matters with sound judgment and pragmatism
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use as well as proficiency in MS Office
Knowledge of financial and operational metrics to drive workforce and talent outcomes for the business
Strong interpersonal and communication skills with the ability to work collaboratively in a team environment with high levels of emotional intelligence, resilience, and adaptability

Work Location Assignment: On Premise
At Pfizer we care about our colleagues' wellbeing and offer a range of great benefits for them, including:

Paid parental leave
Access to Health & Wellness apps
Career Growth Experiences program
Recognition & rewards program
Paid volunteer days
Life Insurance Benefits
Pfizer Learning Academy access to top content providers
Access to flu vaccines & skin checks
Options to purchase additional leave
Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.
Pfizer Australia and New Zealand's diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.
If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
People Experience

Skills Required

Demonstrated experience in a senior HR or PX partnering role, ideally supporting a site leadership team within a complex manufacturing organisation
Strong business acumen and ability to translate people strategy into practical operational outcomes
Excellent consulting, influencing, and stakeholder management skills
Experience in change management and organisational transformation
Demonstrated experience managing employee relations and industrial relations matters, including multiple enterprise agreements and unionised environments
Sound knowledge of Australian employment legislation, industrial frameworks, and risk management practices
Ability to coach leaders through complex and sensitive people matters with sound judgment and pragmatism
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, and proficiency in MS Office
Knowledge of financial and operational metrics to drive workforce and talent outcomes
Strong interpersonal and communication skills, high emotional intelligence, resilience, and adaptability

What the Team is Saying

Pfizer Compensation & Benefits Highlights

Healthcare Strength — Health coverage includes comprehensive medical with robust mental‑health networks, plus dental and vision options, and coverage for infertility/family‑building and transgender‑affirming care. Recent U.S. summaries name mental‑health partners and outline multiple plan choices.
Retirement Support — The retirement program provides a 401(k) with company match plus an additional employer Retirement Savings Contribution, along with financial‑planning support and company‑paid life and disability insurance. These elements are highlighted as part of the core U.S. package.
Parental & Family Support — Parental leave is described as up to 26 weeks in the U.S. when combining paid non‑medical parental leave with medical recovery where applicable, with exact pay and weeks dependent on circumstances and plan elections. Family‑building support includes egg preservation, adoption, and surrogacy coverage.

Learn more about Pfizer's Compensation & Benefits →

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The Company

HQ: New York, NY

121,990 Employees

Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.