First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1000 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turn transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
- As we embark on a cultural transformation, we are looking for a People Experience Lead to help shape our culture from the ground up, building a great place to work for new and existing Dojoers.
- Joining the People Experience team, you will have the opportunity to drive real, lasting impact across all corners of the business through effective internal communication and meaningful employee experiences.
- You will be responsible for designing, building, implementing and communicating initiatives that empower our people and drive our culture forward. From employee recognition and wellbeing, to sharing the latest news, you will play a key role in influencing all stages of the employee lifecycle - from attraction through to separation.
- We are looking for someone who is passionate about people, ready to make a difference, and excited to roll up their sleeves and get stuck in.
People Experience:
- Deliver key people team projects & initiatives: End-to-end project management of initiatives that create seamless and impactful employee experiences throughout the entire employee lifecycle.
Internal Communication:
- Manage internal communication channels: Coordinate and manage our core internal communication channels (e.g. weekly newsletters, monthly town halls) ensuring we maintain a regular drumbeat of internal communication which surfaces key business news and information.
- Lead the communication of business-wide initiatives: Work with stakeholders across the business to develop communication plans and materials, ensuring key messaging is surfaced in the right way and at the right time.
- Knowledge and information management: continually audit and review core company knowledge and resources to ensure our people have access to the information they want and need to do their best work.
- Deliver internal events and activities: Plan, coordinate and deliver internal events and activities across our 7 sites, with a focus on building cohesion and alignment across all locations.
- Project & event management: Demonstrated experience managing projects, events and associated budgets end-to-end and within tight timeframes.
- Exceptional communication: Excellent ability to craft and deliver clear, compelling messages that inspire focus, alignment, and action across the business.
- Stakeholder management: Proven ability to partner with and influence stakeholders of all levels and locations to drive unified, collaborative solutions.
- Passion for collaboration: Desire to work as part of a team and rally together to achieve shared goals.
- Adaptability and resilience: A solutions-driven mindset with the ability to navigate change and pivot fast in a rapidly changing environment.
- Data-driven approach: Ability to gather, interpret and utilise internal and external data to inform better decisions and approaches.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
