People Experience Executive, Macau

We are seeking People Experience Executive to join our People Experience (PE) team. You will support and assist in all people matters for Macau, covering day-to-day HR operations. Coordinate with internal and external parties driving people-centricity, work closely with PE Partners and Work Experience (WE) team, champion best practices, and deliver quality HR services to the workforce.

What impact you can create at Chanel:

HR Operations:

• Support HR operations, such as ongoing Employee Data Management (EDM) and people engagement initiatives
• Assist with invoice administration and related processes, such as part-time payroll and new hire background check/ assessment fees
• Assist in coordinating new hire onboarding tasks and documents (welcome gift, Macau Identity Card, fingerprint etc.)
• Merchandise On Loan (MOL) (raise request, get approval, and prepare to undertake letters)
• Issue company letters (for status changes, terminations etc.) and coordinate collection for departed employee reference letters
• Replying to letters/requests from the Government (Macau Labour Department / Social Security Fund)
• Work Injury administration and work closely with the Work Experience Team to reinforce health and safety to employees
• Work Visa and Consultancy Agreement data and information handling
• Provide clerical and administrative support to the team
• Assist in other HR-related ad hoc projects as assigned

Employee Engagement:

• Provide professional advice and follow through with employees’ inquiries
• Foster a close relationship with employees through regular meetings and effective communications.
• Assist in the planning, coordination, an implementation of employee engagement activities and events

Others:

• Work on regular reports and analysis to enhance performance and efficiency.
• Maintain up-to-date HR records and ensure data integrity.
• Identify departmental areas of improvement and come up with improvement initiatives.
• Coordinate with Workplace Experience Team to upkeep health & safety in the workplace.
• Assume any other projects/assignments required by the supervisor.

What you will bring:

• HR Expertise: Degree in HR or related field with multinational HR generalist experience; luxury retail exposure preferred.
• Proactive & Adaptable: Self-driven, agile multitasker with strong problem-solving, numerical acumen, and change resilience.
• Tech-Savvy: Advanced Excel, PowerPoint, and Word skills; familiarity with Macau labor laws and Chinese typing (advantageous).
• Detail-Oriented Analyst: Analytical mindset with meticulous follow-through and systematic approach to complex tasks.
• Communication Excellence: Fluent written/spoken English; thrives in collaborative, fast-paced environments.

What Chanel can offer you:

• A prestigious stage to advance your career within the luxury retail industry.
• A workplace culture grounded in personal growth, teamwork, and innovation.
• Continuous learning opportunities to hone your skills, keeping you at the cutting edge of luxury retail.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe the uniqueness of each individual enhances the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.